Comcast has been around since 1981 and it's still providing internet service to businesses as Comcast Business Services. Residential consumers know it better as Xfinity. If you're interested in switching your service, the process is going to depend on if you're a business customer or a residential one. This guide will address both. Read on to learn more.
If you represent a business, all the information you need will be at business.comcast.com, or you can speak to Comcast's Business Services Customer Line here. If you run into any other issues or have questions, Comcast does have a Help and Support Center located on its site. Here you can find more contact information, chat with a representative, or browse the forums. The Comcast Business Customer Service phone is available 24/7, but the chat hours can vary. All size businesses are welcome, large or small.
Please note that there's not an option to switch your internet service online for either business or residential customers. You do have the option of either visiting the website or browsing the internet products available based on your business address. You can also call the company anytime.
As stated before, if you are a residential customer you would need to go to xfinity.com for Comcast's residential consumer products. You can also reach the company's Xfinity Customer Service help center here: https://www.xfinity.com/support/contact-us. Unfortunately, it doesn't appear to offer a phone number to reach the company, but it does have 24/7 chat, support forums, and a store finder. The quickest way to get in touch with someone would be to use the store finder to find the number of the store closest to you. This provides more of a direct customer service experience. Customers who love social media can even reach Xfinity through its channels on Reddit, Twitter, and Facebook Messenger. Current customers can also check for outages in the Status Center.
Keywords: Switching internet service to Comcast, How to switch to Comcast
After thousands of Comcast customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Switch My Internet Provider to Comcast? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Comcast if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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