How can I reach a Comcast Customer Service Rep? ETA 66 mins, 3 steps

How can I reach a Comcast Customer Service Rep?

My Internet has been acting weird- goes in and out. I think they were supposed to send me a new box, but i never got it but maybe that I don't know if they never sent it.
ETA:86 minutes·3 steps
Info needed: Account ID, Password, Name
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This is the exact samething that is happening to me-
Have you tried using the number in the link below?-