Comcast: How do I recover my email account?

A simple 6 step guide for solving this common Comcast problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Phone number
Sign into your account at and click the "Sign In" in the upper right
Click "Forgot Your Password"
Enter your e-mail address and click "Next"
Enter the CAPTCHA and click "Next"
Comcast will text you a secret code if your account. When you receive the text, enter that code into the "Enter reset code here" box and click "NEXT."
Enter your new password in the box and click "Submit". Let me know if this helps!
We've helped 4,161 people get back into their Comcast account in the last 90 days. Let us help you!
Recover my account
Author:Adam3 years ago

About this Step by Step Guide

After thousands of Comcast customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Comcast: How do I recover my email account?; I have current Comcast Business internet and phone at my house -- my wife no longer runs her busi...; My Wifi says its full bars but it won't let me download a book from iTunes also it always buffers...; programs are now in Spanish and not English; I'd like to cancel my Comcast account. The name is Matthew Milam and the account number is ******...; I need to order installation*replacement of current DVR, add additional TV access point... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 117 minutes to get through these steps according to other users, including time spent working through each step and contacting Comcast. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Comcast Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I recover my email account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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