Is Comcast Internet Service Any Good?

Asking yourself if any company is any good is a broad question, but it can be broken down into what makes a company good. How good and reliable is the product offered? Does the company keep improving on making its products and services better? As a whole, Comcast Business does its best to improve its offerings. Resources are always welcome, so are no data caps and 24-hour customer service by phone.

Comcast Business Services has been helping businesses for a long time under the Comcast brand. However, is it all good? We find out.

The Good Points

Comcast Internet for Businesses offers 24-hour customer service, no data caps, and download speeds starting at 35 Mbps for some packages up to 1 Gbps for the biggest package. It also offers free, professional installation with a modem, a Comcast Business app available on Android and iOS operating systems, custom Wi-Fi options for employees and customers of your business. The service is also considered quite reliable for internet speeds. There are also bundle packages if your business needs more than internet. Comcast also offers resources on the repair and installations section of its support pages. These resources offer valuable checklists to make sure you don't miss anything when it comes to your installation. If you have any questions regarding the internet packages the company offers, call one of Comcast's Business Service Representatives anytime.

The Not-So-Good Points

No business is going to be 100% perfect. People in business have even described the bad side as growing pains, for good reason. Some of the complaints geared toward Comcast range from high prices for the service it offers to its fiberoptic capabilities not being available everywhere. Some representatives are going to be more knowledgeable about their job duties and are able to keep customers happy while following company practices. Comcast Business also seems to be very focused on smaller businesses, so larger corporations may or may not find Comcast's products suitable for their needs.

The Takeaway

The only way to find out if Comcast Business is any good is to first know exactly what your own business needs are before calling Comcast. Ask yourself if what the company offers will be enough, especially as your business grows and ask Comcast what size business benefits most from its largest packages. Then ask yourself if the price is worth what you get in return. Free trials are beneficial in this case, if they're available.

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Why Did GetHuman Write "Is Comcast Internet Service Any Good?"?

After thousands of Comcast customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is Comcast Internet Service Any Good? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Comcast if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Comcast Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is Comcast Internet Service Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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