Where do I return my Comcast equipment to?

A simple 3 step guide for solving this common Comcast problem quickly and effectively by GetHuman

1
If you have rented any Comcast products such as a modem, a remote, or a router, then they must be returned to the company. Be sure to get your returned equipment receipt from the Comcast agent before you leave. You have two options for returning your Comcast equipment: Drop the equipment off at the Comcast Service location Drop the equipment off at any UPS Store location.
2
Option 1: Go to the nearest Comcast service location Do you know where the closest Comcast Service location is? If "Yes", great we hope you have an awesome day! If "No", enter in your own address at the link provided to determine your distance from the closest Comcast Service location where you can drop off your Comcast equipment http://bit.ly/1h83fSe
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Option 2: Go to the nearest UPS location Do you know where the closest UPS location is? If "Yes", great we hope you have an awesome day! If "No", enter in your own address at the link provided to determine your distance from the closest UPS location where you can drop off your Comcast equipment https://www.theupsstore.com/Pages/index.aspx
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Categorized:return equipmentlocationcomcast businesscomcast my accountcomcast technical supportcomcast accountcancel comcastcomcast customer service hours
Author:FlyingCashew2 years ago

About this Step by Step Guide

After thousands of Comcast customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Where do I return my Comcast equipment to?; I need to order installation*replacement of current DVR, add additional TV access point; I want to discontinue my Comcast landline service; new printer (Epson **** can not set up wifi (for wireless) due to probable block problem with com...; to make payment arrangement so my service won't get shut off; I just changed my plan with Comcast i was trying to cancel my service and go to centurylink but t...... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 117 minutes to get through these steps according to other users, including time spent working through each step and contacting Comcast. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Comcast Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Where do I return my Comcast equipment to? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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