Consumers Energy was founded in 1886 and now provides electric and gas service to more than 6 million Michigan residents. It's also a subsidiary of CMS Energy and if you have questions about finding your bill, this guide will walk you through a few solutions. Please read on to learn more.
Did you know that if you misplace your paper statement, Consumers Energy Customer Service will send you another if you call? You may also have the option to receive it by mail or email. It's also important to note that if you receive your bills electronically, you can better keep track of your monthly usage in both dollar amounts and energy units: electric kWh and gas therms. Many customers keep track of their statements this way. They can see both bills and payments in their account history. Many companies, including Consumers Energy, offer customers the option to download up to 24 months of billing history.
If you didn't lose your bill but would like another copy the same solutions apply. Calling Consumers Energy customer service means being promptly sent another. You can also get help navigating the website or troubleshooting issues with your online account.
You can also find out why the costs are high. Consumers Energy offers tips to help determine why your meter is showing so much electric usage. It's important to look for things like bad insulation, running your AC or heat with the windows open, phantom energy users, outdated appliances and extreme weather temperatures, among other possible causes.
After thousands of Consumers Energy Company customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Find My Bill from Consumers Energy Company? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Consumers Energy Company if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Consumers Energy Company in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Find My Bill from Consumers Energy Company? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.