Consumers Energy Company Customer Service

Contact Consumers Energy Company & solve common issues

Use Consumers Energy Company's Phone Number

Consumers Energy Company's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Consumers Energy Company. Below you will also find the phone and non-phone-based contact information we've gathered.

Consumers Energy Company: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Consumers Energy Company.
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Click below to show 3 more questions, answers, and complete guides to common Consumers Energy Company customer support problems.

Contacting Consumers Energy Company customer support

Below you can compare and contrast the 3 ways to contact Consumers Energy Company by looking at which ones are the fastest and which ones other customers recommend the most for solving Consumers Energy Company customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Consumers Energy Company across the following channels: Phone, Web, Twitter.

Phone number / contactWaitVotes
800-477-5050
Customer Service
3 mins369
Online Help at consumersenergy.com
Customer Service
< 2 hrs170
https://twitter.com/ConsumersEnergy
Customer Service
7 mins305

Recent reasons customers contacted Consumers Energy Company:

I have a small farm business, my farm account is **** **** ****, i am building a new st...
I HAVE A SHUT OFF NOTICE WOULD LIKE TO GET ON A PROGRAM FOR MY BILL
Cannot access online account for bill pay and account information due to not having the...
I just need my email address changed on the account,tried changing it a few times with...
To: Consumers Energy*Subject: Street Light blinks on and off at night and tree branches...
I have a question about my appliance plan
I just want to know if there is a hold on my account
Someone was supposed to come turn my gas on today, I had an emergency and wasn’t able t...
broken tree limbs caught in the power lines
Need info on how to get rebate for an already purchased (newly installed) Nest Learning...
My consumers power was turned off almost * weeks now and consumers energy wont help and...
Power got turned off submitted the payment for it to be restored around **am just got h...
Looking to move and need the billing for new address.
Need to start need service
Last Fri I ran to the store and when I came home * of your boom trucks were buried in m...

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Does GetHuman work with Consumers Energy Company?

GetHuman does not work with Consumers Energy Company's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Consumers Energy Company at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Consumers Energy Company's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Consumers Energy Company at a Glance

Consumers Energy Company has no chat option
Consumers Energy Company has no customer email
Consumers Energy Company has 1 help forum
Consumers Energy Company has 1 twitter handle
Consumers Energy Company has no facebook page
Contact information overview

Answered on this page:

Does Consumers Energy offer any energy-saving programs or incentives?
How can I sign up for paperless billing?
Solutions to common issues

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