Step By Step Guides for Solving Issues

Instructions to help with popular customer service issues

Popular How-to Guides

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What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve customer care issues, it is something that we often do for larger companies. A larger company example would be our SafeLink how to guides page. And also our Greyhound guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

Mattress is stuck in "pending" despite having UPS tracking and Costco "shipped" email s...
Our Liftmaster Model **** garage door has two issues we would like to talk with someone...
Return product, no one from UPS has picked up the package.
Getting different statuses for shipped order. Want to confirm where it is and ETA
We ordered some skinny pop and it never got shipped. Ups says they never received it. W...
My order shows as shipped with an estimated arrival of August ** and it is now August **
My order shows as Shipped estimated arrival Aug ** ... it is now Aug ** and I received...
I recently ordered an iphone se * and my order got cancelled due to a billing address m...
need information regarding the annual *% rebate
Need to discuss Executive member benefits
Want to change my membership from Executive upgrade to goldstar - I don’t shop that muc...
Placing an online order. Need help
I purchases on July ** a thermometer that was on sale, was suppose to receive it by Aug...
Return issue of duplicate item
I ordered a paddleboard from costco online and paid for expediated shipping - * ** busi...
I ordered cottonelle tissue from Costco and when I opened the box to take out the tissu...
My membership will probably expire this month. I did not get a renewal bill.
regarding my order, placed on July **, not received!
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Reference

Guidance for Other Companies

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