How Do I Recover a Lost Password or Pin for My Cox Communications Account?

Cox Communications customers can recover a lost password or PIN by following the steps above. However, it's good to remember or have the verification details ready as you will need them. Your new password or PIN should be unique to ensure someone can't guess correctly and steal your sensitive information from your account. Contact Cox Communications customer support for further assistance.

How Do I Recover a Lost Password or PIN for My Cox Communications Account?

Cox Communications customers can recover a lost password or PIN by following simple steps. Don't panic if you lost your PIN or you are unable to remember the details. You can contact Cox Communications customer support for assistance. However, if you prefer to do it alone, you can use the steps given below.

How Do I Recover a Lost Password or PIN for My Cox Communications Account?

It's common nowadays for customers to experience this issue when signing in to their accounts. See, it's easy to recover a lost password as long as you have the verification information necessary to prove that you are the account owner.

To recover a lost password, you can go to account section.

  1. Enter the current PIN
  2. Enter your 4-digit number for the new PIN
  3. Click save.


  1. Go to Cox Communications homepage
  2. Click on the forgot password link in your sign in box.
  3. Enter the User ID
  4. Follow the reset instructions for the password. For security reasons, you are required to enter the secret answer to your secret questions you created during account setup or registration.
  5. Return to your sign in box to log in using your new password.

How Do I Change My Cox Communications PIN?

Follow these steps to change your PIN;

  1. Go to Cox Communications homepage
  2. Click log-in to My Account
  3. Enter the primary User ID and your password
  4. In case you don't remember the password or user ID or you have issues, you can initiate password reset and user ID recovery.
  5. Click on Account section arrow
  6. Under password & Security, click the Update PIN & Security Question
  7. Enter your current PIN and the 4-digit number for the new PIN
  8. Choose hide your PIN on the paper bill for added security of the account.
  9. Click save changes.

You can also do it using your email address. However, you must have finalized your profile registration and have a validated email address.

How Do I Reset My Cox Communications Wifi Password?

Customers can change their wifi password in the address bar. Type your IP address and click enter. Choose change wifi password in your right hand menu. You can also select wireless settings, setup or wireless depending on the type of router you are using. Enter your default router settings password and username in lowercase.

Cox Communications PIN number is designed to protect your account from pretexting. What is pretexting? It's the act of someone posing as an authorized account owner or customer mainly to obtain your telephone records or sensitive information. Therefore, protecting your account is paramount if you want to secure your sensitive information.

How Do I Protect My Cox Communications Account?

Start by creating a stronger password that are not related to common search hits like birthdays, anniversary, pet name etc. Choose unique passwords that are difficult to guess like favorite vacation spot, capital city of a particular country, name of your dream car etc. Enter security questions that someone can't guess easily if they decide to use password reset option to gain access to your account.

The security question should be unique and only you can remember. Someone else can only get it if you a share that information. Complete your profile and ensure you have a valid email address that only you have the password to.

PINs and passwords are necessary when setting parental controls. Therefore, it's good to ensure your kids don't know the password or PIN to ensure they don't remove the parental controls when you are away to watch explicit channels.

How Do I Recover a Lost Password or Pin for My Cox Communications Account?

Why Did GetHuman Write "How Do I Recover a Lost Password or Pin for My Cox Communications Account?"?

After thousands of Cox Communications customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover a Lost Password or Pin for My Cox Communications Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Cox Communications if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Cox Communications Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Cox Communications in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover a Lost Password or Pin for My Cox Communications Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Cox Communications

Asked 2 years ago
Updated 2 years ago
Viewed 679,353 times
Cox Communications
Recover a lost password or PIN
contact Cox Communications customer support

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