Cricket Wireless has been a leader in prepaid cellphone service since 1999, but how does the company measure up in terms of customer satisfaction? Customers have been vocal about what they like and dislike about Cricket Wireless service. Here's a rundown of what users commonly view as the pros and cons of a Cricket Wireless cellphone service plan.
Overall Cricket Wireless' customer satisfaction for cellphone service is comparable to its competitors. Its biggest selling feature is a full-service phone plan with no contract, while its biggest customer complaint is slow data speeds and dropped calls. The company's customer satisfaction ratings overall are average. For more information, you can contact Cricket Wireless customer service here.
After thousands of Cricket Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Does Cricket Wireless Have the Best Customer Satisfaction for Cellphone Service? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Cricket Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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