How do I recover my Cricket Wireless account?

A simple 5 step guide for solving this common Cricket Wireless problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Phone number
1
If you are having trouble accessing your online account with Cricket Wireless you will need to click the link below to recover your Cricket Wireless username/email login and/or password - https://www.cricketwireless.com/myaccount/ImplGuestLoginAction.do
2
Click "Forgot Username or password"
3
Enter your phone number
4
Once you enter in a valid Cricket Wireless number they will help you recover your account by asking you the security questions that you set up previously.
5
If all else fails and you can't recover your account online, then you will need to call them over the phone. Here's the best way to do so call Cricket Wireless here. Let me know if this helps!
We've helped 6,132 people get back their Cricket Wireless account in the last 90 days. Let us help you!
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Author:GetHuman-piolinv3 years ago

About this Step by Step Guide

After thousands of Cricket Wireless customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I recover my Cricket Wireless account?; My bill is paid for but I have no cellular service. It has been out since yesterday afternoon *pm; how do I get a PUK code from cricket without calling customer service; no service since yesterday and it wont allow the *** number to go through either and I am part of...; No service since yesterday only emergency call only; why is it when i try to call people it says emergency calls only and it wont let me call anyone... So we put together this guide to try to help. It has 5 step(s) to it. It takes an average of 10 minutes to get through these steps according to other users, including time spent working through each step and contacting Cricket Wireless. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Cricket Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Cricket Wireless that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I recover my Cricket Wireless account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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