Pre-paid cellphone service has a reputation for being less reliable than contract plans; however, pre-paid doesn't always equate to poor service. Cricket Wireless is one of the leading pre-paid service providers, and you may be asking yourself how the company's service measures up. You can contact customer service here with your questions, and you can read below for a review of Cricket service.
Cricket is able to provide cellphone service to a greater geographical area due to its partnership with AT&T. This partnership allows Cricket to utilize the AT&T network, giving its cellphones more reliable service nationwide. Coverage outside the United States is not as reliable. Cricket does offer two international plans for $5 and $15 a month depending on your needs.
Cricket has a number of plans for individuals and families, so you can find one that will fit your budget and your cellphone needs. Its plans are often cheaper than other options and do not require a contract.
Data speed is slow with Cricket, which can be a deal-breaker for many. If you are looking for just talk and text, Cricket is an excellent option.
Cricket customer service rating is not the greatest in the industry. Cricket is more efficient on simpler customer questions. Since Cricket has a number of retail stores, you can get customer support through one of its retailers. The company also offers customer support via text.
You can keep your current cellphone number if you switch to Cricket. Also, if you have an unlocked GSM phone, switching to Cricket is easy.
Cricket does charge a $25 activation fee which is competitive with other service providers. Cricket also offers promotions that could make your overall bill lower. The payoff is much slower data speeds.
Cricket Wireless cellphone service has its pros and cons. For talk and text, the plans are affordable, competitive and reliable. There are a number of plan options that can fit any needs. Cricket does have much slower data speeds which can be a deal-breaker for many. Cricket does not require a contract, and you can keep your current number if you switch. Customer service is not the greatest; however, it is comparable to customer service in the industry in general. Cricket is an excellent plan for those seeking just talk and text services.
If you want more information on how Cricket Wireless can meet your cellphone needs, you can contact customer service here.
After thousands of Cricket Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is Cricket Wireless Cellphone Service Any Good? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Cricket Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Cricket Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is Cricket Wireless Cellphone Service Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.