Step By Step Guides for Solving DHGate.com Issues

Instructions to help with popular customer service issues

Popular DHGate.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common DHGate.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing DHGate.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other DHGate.com customers

My purchase was sent to the wrong address
my email indicates I have over ** refunds coming back from dhgate that I did not reques...
Good morning, I bought a scooter, so far I haven't received it, it's been * months
I'm a reseller and have purchased several times already but I keep getting my card decl...
Can't get in my email account for y'all dhgate my name is Calvin Jenkins
Hi, if I freeze my Discover card does interest still acrue monthly? Thanks
I just need to purchase a machine and it keeps declining a perfectly good card
I am trying to purchase a machine and it keeps telling me all of my cards are declined!
Can you give me a description of my order. My order number is **********.
The seller said I must ask for a refund because of logistic problems.When I log in to m...
My shoes where sent to the wrong address
This is my third time buying some thing from DH gate and the second time my item being...
I am interested in purchasing a Traditional Chinese Tang Suit for men Jacket Coat New Y...
Order was shipped and my account charged but I never received the order **********
Order ********** was shipped and charged to my account but I never received or accepted...
I have not received my purchase that I made one month ago. I would like it to track tha...
My package was not delivered and I want to change delivery address if not a want my mon...
I want to buy a wedding gown. I am in South Africa. Please assist with your agents cont...
See more issues reported by DHGate.com customers

Does GetHuman write how-to guides because they are a partner of DHGate.com?

GetHuman has no affiliation whatsoever with DHGate.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of DHGate.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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