Step By Step Guides for Solving DHGate.com Issues

Instructions to help with popular customer service issues

Popular DHGate.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common DHGate.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing DHGate.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other DHGate.com customers

Sehr geehrte Damen und Herren,* *die Bestellung Nr.********** vom **.**.**** ist nie be...
I can't reset my password. I used the "guest checkout"
I used the "guest checkout" and I have no password and login or can't reset my password.
Hi I have ordered shoes from this seller and the shoes are really big and I told the se...
This is fraud. I am a disabled person and terminally ill. Why Would you be accessing my...
Hi, I’m having trouble returning my order. I’ve open a dispute me and the seller came t...
Hi, I am writing to you because the package relating to my order number: ********** of...
I have received two E-mails stating that * different orders have been cancelled but the...
I cant find the account I ordered on DHGATE. I only have the payment for the items and...
I am getting multiple emails stating that my "order has been cancelled" for various pro...
When I try to order, it keeps saying “payment at rush, please contact bank”. I don’t kn...
I ordered me shoes and paid **€ now the payement ist still awaiting AND it shows me aft...
I wanted to return a football shirt for a refund as the shirt waqs far to small. I have...
I want to completely unsubscribe from your newsletters, which the UNSUBSCRIBE button do...
I do want to recieve any EMails from you. Please erease my emailadress:******@***.com
I ordered a coat with a guest account and I event input my contact email however I didn...
Hi DhGate, i contact you to ask and have a total refound for two orders. I bought one m...
Je n'ai pas re*u * de mes commande num*ro ********** et **********. Je demande donc un...
See more issues reported by DHGate.com customers

Does GetHuman write how-to guides because they are a partner of DHGate.com?

GetHuman has no affiliation whatsoever with DHGate.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of DHGate.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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