DISH internet offers satellite internet service to rural areas with no access to DSL or fiber optic connections. DISH also offers DSL and fiber optic connections in more populated areas. The company provides its services through partner companies such as HughesNet and Viasat. If you are shopping for an internet service provider and live in DISH's service area, you are probably wondering if the company is any good. Just read on to find out if it is.
It is impossible to fully describe DISH's internet plans because of their business model. The exact plans on offer in each area depend on which of DISH's partners serves the area, and what services they offer. Furthermore, many of DISH‘s internet plans are bundled with DISH TV packages, and so cannot be examined directly. However, DSL and fiber optic plans start at $19.99 per month, and increase in price from there. Satellite internet plans start at $27.99 per month in regions served by HughesNet, and $50 per month in regions served by Viasat. Some service areas cannot get speeds over 10 Mbps, others can get packages with speeds as high as 940 Mbps.
DISH services are available in one form or another in all 50 states. Packages with higher speed have less availability.
Because of DISH's business model, a direct comparison of all of the company's internet plans with other ISPs is not possible. The company's satellite internet services are often lower than those of the competition, however, and the speeds are comparable, and sometimes higher.
Some of DISH's packages, such as those that go through Frontier and Viasat, have no data caps, and hence no overage fees. Others do. Some have equipment fees, early termination fees, and installation fees.
The Better Business Bureau has given DISH an A+ rating, which means that the company hasn't received too many severe customer complaints.
DISH is relatively hard to compare to other internet service providers. However, it seems to be most suited to customers who live in rural areas without DSL or fiber optic connections. In those areas, it seems to be a little cheaper and faster than its competition.
To find out more about DISH's options in your area, you can contact a DISH customer service representative. Phone, chat, and help forum contact options are available.
After thousands of DISH customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is Dish Internet Service Any Good? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting DISH if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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