DISH Network is an American satellite service provider that offers TV, internet and phone services. When you are moving to a new place, one of the many things that must be done before moving is transferring your DISH service. If you're not sure how to do this or what steps need to be taken for it to happen smoothly, then read on!
Contacting customer support is the best thing you can do before starting any process of transferring your DISH service. They will be able to inform you on what needs to happen for this process to go smoothly and quickly so that when it comes time for installation, they won't have a backlog or delay with other transfers. You may also want to make sure that you have your new address on hand when calling support so they know where to send the receivers and equipment at the time of installation.
If you know when your moving day is, then make sure to call customer support at least two weeks in advance of the date. This way, they can schedule an installation appointment for that specific time and ensure that everything goes smoothly on moving day by having all equipment ready to go beforehand. If you're calling within the first week, you may be able to get an installation for that day, but it may not be possible if you're calling at the last minute.
One thing you will want to know before transferring your service is how much it's going to cost in total. Many different factors go into this process, so make sure to get an estimate in writing before starting. Things that might affect the cost include:
If you plan a move before your DISH contract is up for renewal, consider getting it scheduled in advance with customer service. This will ensure no conflicts with your installation, and you will be able to schedule it whenever is most convenient for you.
If the move is planned before your contract expires and there isn't much time left on it anyway, consider talking with customer service about extending the contract until after the new one begins. This can save an additional fee and will ensure the extension of your services until you can have them transferred.
If all else fails, there may be a move fee associated with transferring your service to the new address. You can either pay it upfront or wait for an invoice after moving day has passed. This includes any equipment that is needed to be transferred, but you may want to consider buying a new receiver and modem in the meantime. If you face any challenges, contact DISH customer support.
If you are moving to a new place that does not have DISH service, then the last thing to do is cancel your current plan. You can call customer support, and they will be able to walk you through canceling it over the phone or via chat. Make sure that any equipment has been returned before doing this!
After thousands of DISH customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If I'm Moving and Want to Transfer My Dish Service? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting DISH if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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