If you are moving out of an apartment or house in Detroit, then you may need to transfer ownership of a DTE Energy account. There are two ways you can do this. Your landlord may handle it, depending on whether or not they are signed up with DTE Energy's Automatic Transfer of Service. If not, you will have to cancel the account yourself, if you are moving out, and then have the new occupant or roommate sign up for their own account. If you are moving in, the outgoing tenant will have to cancel his or her account and then have you sign up for a new one. If your landlord does not handle this for you, then use the following instructions.
To Stop or Transfer Service
To Start Service
If you have some kind of problem following these procedures, then you will need to call DTE Energy, or use their help forum or live chat. You can find contact information for all of these options here.
After thousands of DTE Energy customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Switch Ownership of a Dte Energy Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting DTE Energy if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like DTE Energy in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch Ownership of a Dte Energy Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.