Dashlane is a password manager that stores your passwords and helps you log in to websites. Dashlane also offers two-factor authentication, which means the company will send a code via text message to your phone after entering your username and password on a website for extra security. This blog post will teach you how to activate Dashlane on your new computer so that it can help manage all of those long, complicated passwords.
First, you'll need to download and install Dashlane on your new computer. Next, enter the code that Dashlane sends via text message into the Activate Your Device window, which pops up after installing it. After this step has been completed successfully, all of the passwords stored in your old device should be restored onto your new one, and you can begin using Dashlane to log in to websites on your new computer.
Do not worry if you don't remember the code that Dashlane sent to your phone or is unreadable. You can sign in with an email address instead of a device and type out this special link:
This will bring up a list of all of the devices Dashlane is currently active on associated with your account. You can select one and then type out a new code sent via text message to this device to transfer over passwords.
If you don't remember any email addresses or phone numbers, contact Dashlane customer support, and they'll be more than happy to help you out.
Dashlane not working can be caused by a few different factors, but the most likely reason for this is that you're trying to activate Dashlane on an unsupported operating system. Dashlane only supports Windows and Mac computers with 64-bit processors running Microsoft Internet Explorer or Safari web browsers.
Dashlane is available on iOS devices, but you can still activate it on Android devices by typing out the following link:
This will bring up a list of all of the Apple IDs associated with your Dashlane account, which you can select and then type out this special link to convert into an Android device:
Once you enter the code that Dashlane sends via text message, all of your passwords stored in your old iOS device should be transferred over to your new one.
If there are any questions or concerns about activating Dashlane on your new computer, contact Dashlane customer support, and they'll be more than happy to help you out.
There are a few different reasons why your password maybe not working with Dashlane on another computer, such as:
If you're still having issues after you have done all you need, contact customer support for further assistance, and they'll be happy to help.
After thousands of Dashlane customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Activate Dashlane on My New Computer? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dashlane if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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