How Do I Change My Dashlane Login Email Address?

This article outlines how to change the contact email address associated with your Dashlane account. If you would like to change the email address that receives your information from Dashlane, then this guide can help you. The article provides a step by step guide on how to add a new email address to your account including information regarding your login ID and how to proceed if these steps do not work.

If you have a Dashlane account but you would like to change the email address associated with it, here is a quick step by step guide that explains how.

You are a Dashlane customer and you like to manage your passwords, payments, and personal information on the platform. However, you would also like to update the contact email address that information and updates are sent to.

The initial email address that you used to set up your Dashlane account cannot be changed and will forever remain your login email and Dashlane ID. However, the email through which Dashlane contacts you can be changed. Fortunately, this process is simple via the Dashlane website.

Here's how.

Visit The Dashlane Website Homepage:

Once you have arrived at the Dashlane website homepage selected the 'login' button in the top righthand corner. Clicking this button will transfer you to the sign-in page.

Use your original email address (your Dashlane ID) and password to then sign in to your account.

Select Tools from the Menu Bar:

If you have managed to log in to your account you should be able to see a tab labeled 'tools' that is placed on the navigation bar at the top of your page.

Once you have selected the 'tools' tab a drop-down menu will appear. From the drop-down menu click on the 'preferences' button, which will open a new page.

Now click on the 'account' tab.

Unlock the Account Panel:

For your safety and security, your account panel will appear locked. It is easy to gain access to the panel by clicking on the lock icon.

Once you have selected the lock icon you will be given the option to enter your master password. Next, enter your master password to be granted access to your account settings, where you will be able to change your email address.

If you have forgotten your master password you must reset your it before you will be able to change your email address.

Change Your Email Address:

If you know your master password and have gained access to your account settings you can now go ahead and change your contact email address.

To do so locate the 'email address' text box, this should be positioned just above the 'cell phone' text box. Now, enter the new email address that you would like to use.

Once you have chosen and entered your new contact email address, click the lock icon again to save and secure your settings.

Remember, this will only change the email Dashlane uses to contact you, your login ID email address will not change.

If This Doesn't Work:

If you have carefully followed these steps but you still cannot change your Dashlane login email address then you can contact the customer service team who will help change your contact email. The Dashlane customer service details can be found on the GetHuman website.

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How Do I Change My Dashlane Login Email Address?

Why Did GetHuman Write "How Do I Change My Dashlane Login Email Address?"?

After thousands of Dashlane customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Dashlane Login Email Address? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dashlane if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Dashlane Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Dashlane in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Dashlane Login Email Address? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked 2 years ago
Updated 2 years ago
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