Dashlane, an award-winning password manager, offers many ways to keep your account secure, including email alerts for when you've been hacked or phished, as well as tips on how to create strong passwords. However, if the constant barrage of emails and phone calls from them is overwhelming, there is something you can do.
Various types of notifications are common, but some of the more common ones are:
Someone is trying to log in to your account from an unknown device.
Notifications about weak or duplicate passwords.
Password change alerts.
Alerts about suspicious activity, such as a login from a new location.
To disable the notifications, follow this procedure:
Access your Dashlane account on a computer.
Click on the Menu button in the top left-hand corner.
Select Settings from the drop-down menu.
Select the Notifications to tab on the left-hand side of the page, and uncheck the boxes next to the types of notifications you no longer want to receive.
Click Save at the bottom of the page. You can also change your notification settings on the app on your phone.
Open the app, tap on the Menu button in the top left-hand corner, and select Settings from the drop-down menu.
Tap on Notification Types and uncheck the boxes next to the types of notifications you no longer want to receive.
Tap Save at the bottom of the page.
You can also adjust the settings for how often you receive these notifications. For example, if you only want to receive alerts about weak passwords every other week, you can do that within the 'Notifications' settings. Contact customer support when you experience an issue along the way.
If you're using the Dashlane app on your phone, you can turn off notifications for certain types of events. To do this, follow these steps:
Open the app and tap on the Menu button in the top left-hand corner.
Select Settings from the drop-down menu.
Choose Notification Types.
Here you'll be able to disable notifications for Events, Security, and Tips. Engage customer support if you encounter a problem somewhere.
Disabling notifications will stop Dashlane from sending you any type of notification, but it is temporary. If you want to enable notifications again in the future, you can follow the same steps and check the boxes next to the types of messages you want to receive.
You may be planning to be away from your device for an extended period; hence see the idea of disabling important devices until you return. You can achieve this by:
Selecting the 'Do not disturb' mode will silence all notifications, including those from Dashlane.
Swipe up from the bottom of your screen to reveal the Control Center.
Tap on the moon icon.
Toggle it on and off by tapping on it.
If you're using an iPhone, you can also turn on the 'Do not disturb' mode by opening the Settings app and tapping on Do Not Disturb. Here you can choose to have the mode turned on all the time or just during certain day hours. You can also allow calls from certain people to get through even when the mode is on.
When you're done with your trip, you can turn off the 'Do not disturb' mode by following the same steps as above. Feel free to call customer support when you experience a challenge.
After thousands of Dashlane customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Turn Off Dashlane Notifications? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dashlane if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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