How Do I Make a Special Request or Get Wheelchair Assistance with Delta?

Delta is a major North American airline both by flight destination and fleet size. It has flights to over 300 destinations in 60 countries.

Delta provides a wide variety of wheelchair services for those who need them. On the other hand, you can make arrangements to travel with your personal wheelchair if you would rather do so.

Delta wheelchair services

Delta offers assistance to all customers using wheelchairs.

Their wheelchair services include:

Airport wheelchairs/wheelchair assistance

Delta offers wheelchair assistance if you want to use an airport wheelchair from the time you arrive at the airport. Delta representatives will help you through the entire boarding process form the terminal through security and up to the gate.

You can ask for this wheelchair service in 'My Trips' once you have booked your flight or by calling Delta and speaking to one of their reps. Once you are at the airport let a Delta representative know that you need help using a wheelchair up to the gate.

Aisle wheelchairs

Delta offers uniquely designed wheelchairs that are designed to help you reach your seat when boarding a plane and getting to the gate when you leave the plane. You will need help form a Delta rep t use an aisle chair.

Therefore, ask for this wheelchair service in 'My Trips' once you have booked your flight or call Delta and speak to one of their representatives. The aisle chair will be ready when you reach the departure gate.

Onboard wheelchairs

Majority of Delta planes have wheelchairs that are particularly designed to fit the plane's aisle and enable the passenger to move to and from the lavatory. A Delta representative on the plane will help you use the wheelchair.

You should call Delta when booking your flight to inquire about the availability of onboard wheelchairs and the alternatives if absent.

Personal wheelchair services

Delta will help you transport ant type of personal wheelchair for use to, from and onboard the plane. To organize for transport of a personal wheelchair, you should follow these steps:

  1. Fill the Delta Wheelchair Handling Form which you will be associated with your wheelchair
  2. Print out the form. It is a good idea to laminate it or put it in plastic casing to maintain the form's integrity
  3. Attach the form on the seat or the back of the seat of the wheelchair
  4. You should check your wheelchair at the gate if you want to use another wheelchair but call Delta in advance.

You can contact Delta in a variety of ways to make wheelchair service reservations. You can acquire wheelchair assistance from Delta through the following ways:


You can make a request for wheelchair services using the Delta website when booking a flight using the following process:

  1. Launch your web browser and go to the Delta website
  2. Click the 'My Trips' tab at the top of the page
  3. Log in if you have an account. If not use your confirmation number or ticket number to find your trip
  4. Click 'Wheelchairs or Medical Devices' and proceed to choose the wheelchair service you desire.


You can give Delta customer support a call and ask them to help you get access to wheelchair services. There are plenty of Delta phone numbers you can use to accomplish this task which you can find on the Delta website and on GetHuman. Be sure to specify the service you need.


Sending Delta customer support an email is also a great way to ask for wheelchair services. Include all necessary flight and personal information in the email to get the best wheelchair services possible.

The Delta customer support email address can be found on GetHuman.

Why Did GetHuman Write "How Do I Make a Special Request or Get Wheelchair Assistance with Delta?"?

After thousands of Delta customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Make a Special Request or Get Wheelchair Assistance with Delta? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Delta if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Delta Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Delta in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Make a Special Request or Get Wheelchair Assistance with Delta? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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