How do I get a refund for a Delta Airlines flight that was delayed more than a couple hours?
A simple 6 step guide for solving this common Delta problem quickly and effectively by GetHuman
Name on the Ticket, Billing address, Flight number, Booking reference, Date of booking
There are two ways that you can do this - either online or by calling Delta. Once you know the name on the ticket and the flight confirmation number, you can go to the refunds page
to get started with your refund request.
Enter your First and Last Name, and your billing address in the top section marked Contact Information
Under Ticket Information enter your information.
Next enter your Flight Information.
In the next section titled Reason for Request, from the drop down box, click Flight Delay. Below that is a box where you can describe the problem. Make sure to detail that your flight was delayed, you missed your connecting flight, and you would like a refund. Click the box to agree to the terms and service and then click Submit. You should hear back from them in several weeks about your refund.
For a faster resolution, you should call Delta on the phone. Once you are ready, use this number to do so. After the hold music, when you speak to the Delta rep, let them know that your flight was delayed and that you missed the connecting flight and you want a refund for the flight. Good luck and let us know how it goes!
Categorized:Adam2 years ago
About this Step by Step Guide
After thousands of Delta customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for a Delta Airlines flight that was delayed more than a couple hours?; someone else booked my ticket can i get credit for miles; How do I check my hair dryer, electric curler and blood pressure battery operated machine on boar...; looking for an employee that i met on a cruise who works for delta; need an extension beyond ** days from their ** day window; I have a backpack with an iPad and clothing att the list and found in Atlanta and I need it shipp...... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 17 minutes to get through these steps according to other users, including time spent working through each step and contacting Delta. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
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