How do I get a refund for a Delta flight I missed due to personal emergency?

A simple 6 step guide for solving this common Delta problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the ticket, Billing address, Booking reference, Date of booking, Flight number
1
You can do this two ways but the first one is to go to the refunds page online to submit the issue to Delta.
2
Under "Contact Information" enter your First and Last Name, and your billing address
3
Enter your information in "Ticket Information."
4
Enter Flight Information in "Flight Information."
5
In the section for "Reason for Request" click Flight Cancellation from the drop down menu. Under that you can describe the issue that you had that caused you to miss your flight. If you would like to let them know that it was a personal emergency, you can do that but if you aren't comfortable letting them know the exact reason, then leave that part out. Once you are done, click Submit and you should hear back in a week or so.
6
If this form is too much for you, or if you don't know some of the information you can call Delta on the phone with this number. Once you have a rep on the phone, let them know the reason for your flight and that you would like a refund. Let us know how it goes and if you would like our help!
We've helped 7,284 people get refunds from Delta in the last 90 days. Let us help you!
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Author:Adam2 years ago

About this Step by Step Guide

After thousands of Delta customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for a Delta flight I missed due to personal emergency?; Medical emergency due to fly out tomorrow; I want to know how I find out what my TSA number is.; Delta has already obtained payment from my bank for tickets purchased but now I noticed there is a pending huge amount from delta, why??; Need to make sure my connecting flight will wait for me.; Need info about how additional fees due to changed flight plan is recorded on the bill*receipt itself.... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 25 minutes to get through these steps according to other users, including time spent working through each step and contacting Delta. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Delta Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Delta that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a Delta flight I missed due to personal emergency? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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