How do I get a refund for a Delta flight that was canceled?

A simple 6 step guide for solving this common Delta problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the ticket, Billing address, Flight number, Booking reference, Date of booking
If you have the time to do this yourself, you can cancel this flight online. As long as you know the name on the ticket and the flight confirmation number. To get started requesting a refund for your cancelled flight online, go to the refunds page.
Enter your First and Last Name, and your billing address in the top section.
In the next section, into your Ticket Information.
Next up, input your Flight Information.
Finally, in the last section titled Reason for Request, from the drop down box, click Flight Cancelation. Then in the box, let them know that Delta cancelled your flight and you were not able to make the rescheduled flight and that you would like a refund. Once you finish, click the box agreeing to the terms and conditions, then click Submit. You should hear back from them in a week or so.
If you want a faster resolution to this process, you can always call Delta on the phone. When you are ready to call Delta, use this number to do so. Once you have a rep on the line, let them know that you couldn't make your rescheduled flight after Delta cancelled the flight and that you would like a refund.
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Author: Adam • May 18th, 2017

About this Step by Step Guide

After thousands of Delta customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for a Delta flight that was canceled?; Wheel chair service and portable oxygen clearance; someone else booked my ticket can i get credit for miles; How do I check my hair dryer, electric curler and blood pressure battery operated machine on boar...; looking for an employee that i met on a cruise who works for delta; need an extension beyond ** days from their ** day window... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 33 minutes to get through these steps according to other users, including time spent working through each step and contacting Delta. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Delta Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Delta that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a Delta flight that was canceled? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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