How do I get a refund for a Delta flight?

A simple 6 step guide for solving this common Delta problem quickly and effectively by GetHuman

Before you get started, be sure you have: Ticket number, Name on the ticket, Booking reference, Date of booking, Billing address
There are two ways to do this - either on the phone or online. If you would like to submit this request online go to the refunds page to get started.
Once the form is open, in the first section "Contact Information" enter your First and Last Name, and your billing address
Enter your ticket information in "Ticket Information." If you don't know this information, you may need to skip to the end to call Delta.
The next section is where you will need to input your Flight Information in "Flight Information."
In the last section marked "Reason for Request" select the reason for your refund from the drop own menu. Below that there's a box where you can describe your refund request. Make sure to carefully describe the issue, click the box agreeing to the terms and service, and then click Submit and you should hear back from them in a week or so.
If you don't know some of the information from your flight you can call Delta on the phone with this number. A rep will pick up and try to help you with your issue. Let us know how it goes and if you would like our help!
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Author: Adam • May 18th, 2017

About this Step by Step Guide

After thousands of Delta customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for a Delta flight?; I want to know how I find out what my TSA number is.; Delta has already obtained payment from my bank for tickets purchased but now I noticed there is a pending huge amount from delta, why??; Need to make sure my connecting flight will wait for me.; Need info about how additional fees due to changed flight plan is recorded on the bill*receipt itself.; We would like to choose our seats and sit together on Flight GUM**R*, ************.... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 21 minutes to get through these steps according to other users, including time spent working through each step and contacting Delta. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Delta Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Delta that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a Delta flight? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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