Deutsche Post AG: How do I track my package?

A simple 3 step guide for solving this common Deutsche Post AG problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Password
1
You can track your order by entering your tracking number on this page https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB
2
If you don't have your tracking number, check your spam folder for the email confirmation that was sent to you.
3
If you can't find the email, then you will need to call them with this number call Deutsche Post AG here
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Author: Adam • June 21st, 2016

About this Step by Step Guide

After thousands of Deutsche Post AG customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Deutsche Post AG: How do I track my package?; RJ*********ZA was delivered to the wrong person; I want a refund for unused labels in Germany and I need an email address to answer your no-reply address.; I cannot resolve my paket labels refund. Your company sent an email without a return email address.... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 59 minutes to get through these steps according to other users, including time spent working through each step and contacting Deutsche Post AG. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Deutsche Post AG Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Deutsche Post AG that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I track my package? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Deutsche Post AG

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