Step By Step Guides for Solving DexCom Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for DexCom problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because DexCom does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a DexCom product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve DexCom customer care issues, it is something that we often do for larger companies. A larger company example would be our WalMart how to guides page. And also our Optus - Faults guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your DexCom problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common DexCom customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing DexCom customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other DexCom customers

I have received my first g* and trying to update but it says no transmitter found. I am...
I received an email citing that I could order supplies online. However, when I try to...
Hallo, habe heute zum ersten Mal den Dexcom G* Sensor nach Ablauf gewechselt und nach d...
My husband's receiver is not alerting us to low blood sugar. It does however sound on t...
My son Brendan Willett is the Dexcom user and I am a follower. He got a new iPhone whi...
I phoned Dexcom on Dec. ** to order sensors for my G*. The order was placed (see websit...
A while back you sent me a sensor replacement due to a defective sensor. You sent me a...
my reorder has been delayed because they cannot verify my transmitter number for my g...
sensor peeling off or becoming loose to soon. I here that you offer free over patches
I would like if you could send me out a sensor for my daughter because we don’t have an...
I just sent a message about my sons Dexcom. I can’t get his Dexcom to connect to Bluet...
I need to order more sensors and do not know how to order on line. I am hard of hearin...
I’m out of town at Mayo Clinic in Rochester mn with my husband and my sensor has quit w...
Hi there. I have the deccomG* and went to install a new sensor last night. When I press...
Do I still total carbs eaten and add to the pump?
My deacon has had a warning for a couple of days the that reads: dexcom share*follow s...
It seems everytime I call dexcom to reorder sensors, it takes at least * phone calls an...
Grip grip for DexcomG* to stay on since it is having a hard time staying on my stomach.
See more issues reported by DexCom customers

Does GetHuman write how-to guides because they are a partner of DexCom?

GetHuman has no affiliation whatsoever with DexCom, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of DexCom have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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