How Do I Change Primary Contact for My DirecTV Account?
DirecTV is a direct broadcast satellite service provider in the United States. With DirecTV, you can change your primary contact whenever you please.
Updating Your Email Address
1. Navigate to ‘Profile' and then ‘Contact Info'
2. Click on the ‘Email' tab
3. Click ‘Edit' in the ‘User ID email' section
4. Enter your new email
5. Click ‘Save'
Changing Your Billing Contact Email Separately
Your billing contact email is different from your user ID email address. They do not work the same way. When DirecTV sends receipts for your payment, you can view them in your user ID email. Your billing info goes to your billing contact email. Follow these steps to update your billing contact info;
You can make changes to your bill on the website if your account is not bundled with internet.
Updating Your User ID Contact Information Separately
The process of updating your user ID contact information is similar to updating your billing contact email.
If you have a wireless account, assign your wireless number to your user ID. That way, you can recover your user ID or password by text.
Changing Your Name on Your DirecTV Account
DirecTV allows you to change your account name. You may change your name in case of a legal name change, marriage, or misspelling. Unfortunately, you cannot transfer ownership to someone else. The best way to change your name is by contacting the support team.
Changing Your Service Address
If you are moving to a new place or you own a second home, you may need to change your service address. The best way to do it is by contacting the support team on the phone. There is no way to change your service address online. You must contact the support team and ask for the help you need.
If you need help from DirecTV, you may contact the support team and ask for help. The best way to contact DirecTV is on the phone. When you are connected with a support agent, explain your concern and the type of help you hope to get. In some cases, you may need to call multiple times before getting the help you need.
If phone support is not an option for you, you may speak with a support representative on live chat. It is the best alternative to phone support.
Facebook/Messenger and Twitter are good support options as well. If you ask for help in public, you are likely to get help fast. With Facebook, you may be able to enjoy some privacy. On social media sites, the support agents may ask that you continue your communication on the phone.
DirecTV has a vibrant and resource help desk. It addresses some of the most common issues that you may experience. Use it to seek support before speaking with a representative.
After thousands of DirecTV customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change Primary Contact for My Directv Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting DirecTV if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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