How Do I Report a Problem with My Directv Landline?

Since AT&T primarily began as a landline communications company, it's no wonder that maintaining home phone service is still a priority at this point. They also have options for what type of home phone you'd prefer and they make troubleshooting common issues easy with their help site. Customer service is also an important resource in case you'd rather call.

If you're like most people, AT&T and DirecTv's names have been interchangeable since their merger back in 2015. Rest assured that no much has truly changed, the only major difference is that if you move, you can bundle more services together in one phone call. AT&T is still responsible for the communications aspect from internet to phone and TV. DirecTv still oversees the satellite broadcast and installations. Chances are if you have questions about your DirecTv landline service or digital home phone, you need to contact AT&T to resolve it. Read on to learn more about what landline phone plans are offered and what to do in case there's a problem.

Your Landline Phone Plan Type

AT&T offers two types of mobile phone service, prepaid non-contract and the wireless mobile phone that has a contract. Also, AT&T suggests that you log into your account in order to receive more customized solutions based on your device and plan.

Digital Home Phone

  1. AT&T's digital option is also referred to as U-verse voice and you can find its help pages at https://www.att.com/support under Digital Phone under the Home Phone section.
  2. Like the help pages of other services AT&T has, you will find a community forum, videos, and an option to browse all topics or to see the top solutions.
  3. Sign into your account for more customized solutions.
  4. If you get stuck or just have questions, clicking on the Contact Us tab will take you to the contact options; chat, social media or phone.
  5. You can also reach out to AT&T U-Verse customer service for technical or billing issues as well. The same phone number gets you in touch with both departments.

Landline Home Phone

  1. You can find its help pages at https://www.att.com/support under Landline Home Phone under the Home Phone section.
  2. Like the help pages of other services AT&T has, you will find a community forum, videos, and an option to browse all topics or to see the top solutions.
  3. Sign into your account for more customized solutions, and clicking on the Contact Us tab will take you to the contact options; chat, social media or phone.
  4. AT&T Home Phone Customer service can be reached for billing and account issues as well as technical support.

Why Did GetHuman Write "How Do I Report a Problem with My Directv Landline?"?

After thousands of DirecTV customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report a Problem with My Directv Landline? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting DirecTV if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for DirecTV Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like DirecTV in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report a Problem with My Directv Landline? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

DirecTV

Asked 4 months ago
Updated 4 months ago
Viewed 8,445 times
DirecTV
AT&T home phone support
troubleshooting AT&T Landline Home phone

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