How Do I Transfer My Directv Account to Another Carrier?

There is no way to transfer your DirecTV account to another service. Your only option would be to terminate your subscription and sign up for services with another provider. Right now, the only way to cancel your service with DirecTV is to call and speak to a representative. Contact DirecTV now.

How do I transfer my DirecTV account to another carrier?

In answer to your question, "How do I transfer my DirecTV account to another carrier?" You can't transfer your account. The only other option is to cancel your DirecTV services and then sign up with another carrier of your choice. Just to let you know there are fees for early termination, which we will discuss later. Currently, you can't cancel your account online or by email. The only way to cancel your DirecTV account and services is by speaking to a representative over the phone. Click here to contact DirecTV now.

Your DirecTV Contract Agreement

When you first sign up for DirecTV services, you are required to sign a contract stating you will keep your services turned on for usually, two years. You can cancel your plan, with no cost, within 30 days of signing up or after 12 months, which is when your contract ends. Should you decide to break your contract to go with another carrier, you will have to pay an early termination fee (ETF) charged to your account. Your fees for early termination include:

Deactivation Fee– $15

Early Termination Fee– $20 per month for each month left on your contract (up to 24 months for $480)

Equipment Non-Return Fee– From $45 to $135

The sooner you cancel your agreement, the more you are required to pay. For example, if you cancel two months before your contract is up, you will only pay $40.

You can avoid paying the equipment non-return fee, by returning your equipment within 21 days of account termination. In addition, you can also avoid paying subscription fees for a full month's service when you won't use it, by canceling your account before the monthly renewal. DirecTV does not provide any credits or refunds for unused or partial month periods for unwatched content.

Equipment Return

You can return the equipment to DirecTV by contacting them to send you shipping labels and return boxes for use to send the equipment back. Just pack the equipment in the boxes provided, add the prepaid shipping label to the package, and then give it to your mail carrier or drop the kit off at your local post office. You will have 21 days from the date of cancellation to return the equipment and avoid the equipment charges.

When canceling your account or replacing a receiver, all receivers need to be returned to any AT&T store near you. Please note that you do not need to return some of the older equipment. Talk to a DirecTV representative now to find out more.

How to Cancel DirecTV and Still Watch Your Favorite Shows

It seems a bit much to pay over a hundred dollars per month just to watch a few shows a week, yet if you want to use the service you have to purchase the complete monthly plan deal. However, many people don't know that you can cancel your DirecTV service and still watch your shows with an internet connection.

For only $16 per month, you can stream live TV or pay just $8 monthly and you can watch movies on demand. There are also lineups available that allow you to watch numerous television shows for less than $50 per month without any contracts or extra fees.

How Do I Transfer My Directv Account to Another Carrier?

Why Did GetHuman Write "How Do I Transfer My Directv Account to Another Carrier?"?

After thousands of DirecTV customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Transfer My Directv Account to Another Carrier? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting DirecTV if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for DirecTV Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like DirecTV in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Transfer My Directv Account to Another Carrier? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 3 years ago
Updated 3 years ago
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