DirecTV: How do I sign up for new service?
A simple 10 step guide for solving this common DirecTV problem quickly and effectively by GetHuman
Name on the account, Billing address
You can sign up for new service online or over the phone. If you wish to sign up online, you can first go to this site https://www.directv.com/DTVAPP/pepod/configure.jsp#package-section
Enter in your zip code and your email address to make sure that DirecTV is offered in your area.
Once you enter your zip code and can sign up for service, they ask you to call them at 888-795-9488 so you can discuss the latest deals and packages.
If you wait 15-30 seconds, the add to call them falls off the screen and you can see all of the current offerings in your area and can add them to your cart. Here's the part where you need to pick a plan. Once you do, add it to your cart.
Click "Continue to the next step"
If you want to add the HD pack or the sports pack, select one or both of those, then click "Take me to the next step"
Select the amount of DVR's you need
Add the protection plan, or skip that and click Next Step
Review your order then click Continue to Checkout
Verify your package and confirm your installation date and you should be all set!
Adam3 years ago
About this Step by Step Guide
After thousands of DirecTV customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: DirecTV: How do I sign up for new service?; Need to ask about getting a cable box replaced; I would like a reconnect . I promise to pay on Thursday. I already arranged this .; I am acting on behalf of a family member and I am not the customer; My remote cannot program to my tv (Brand is Advent CR****A). I tried the **** code and looked on the manual for weeks. Please help.; I want to add boomerang (a channel). How much would it cost? Also how much would it cost to upgrade your package... So we put together this guide to try to help. It has 10 step(s) to it. It takes an average of 22 minutes to get through these steps according to other users, including time spent working through each step and contacting DirecTV. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for DirecTV Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like DirecTV that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I sign up for new service? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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