Discover is a globally recognized credit card company. Discover offers a number of different cards for different lifestyles, but what do current cardholders have to say about their experience? Does Discover credit card have the highest customer satisfaction rating? For more information on how Discover ranks, you can contact customer support here. Also, keep reading for more information on what customers listed as the pros and cons of owning a Discover credit card.
Discover ranked 2nd in overall customer satisfaction in the 2021 JD Power customer satisfaction study. Overall, it received a total of 837 points, placing it just under American Express by one point. Credit cards are rated on the following criteria:
Discover is one of the largest credit card issuers in the world with outstanding features, such as:
While Discover has many features customers love, there are a few cons:
The bottom line is that Discover has a high customer service satisfaction rating. While it ranked second to American Express, the differences were miniscule at best making Discover highly competitive when it comes to customer satisfaction. For more information, contact Discover customer support here.
After thousands of Discover customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Does Discover Credit Card Have the Highest Customer Satisfaction? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Discover if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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