How Do I Get a Replacement Card from Discover?

You have two different ways to replace your Discover card. There's no fee and your new card will arrive within 3-7 business days. Cardholders who aren't tech-savvy can always speak with a customer service representative directly. You can order a replacement card for any reason. Call customer service or use your mobile Discover app to request a new card. If you have questions about how to receive a replacement card, call Discover.

As a Discover cardmember, you may need to replace your lost or stolen credit card at some point. The first step is to alert Discover card services via phone or request a new card online. Once you've put in a replacement request, you should receive your new card in 3-7 business days. Discover cardmembers can request a card for any reason without paying additional fees.

Call Discover Card Services

If you need to order a replacement card, call Discover card services to start the process. If your card has been lost or stolen, be sure to let the customer service representative know. They may ask for identifying information before ordering your replacement card, including your social security number, driver's license number and your Discover credit card number. Additional information may be requested.

Use the Discover Mobile App

Discover cardmembers can also use the Discover mobile app to request a replacement card. The app is available for download in both the Google Play store and the Apple App Store. Once you have the app installed on your device, start your replacement request by following a few simple steps:

1. Log in to the Discover app using your four-digit code.
2. Choose the option to activate a new card or report a card lost, stolen or misplaced.
3. Follow the prompts on your screen to request a replacement card.

There is no fee to replace your card. Once you perform these steps, your replacement card will be issued in 3-7 business days. If you don't receive your new card within this time period, contact Discover customer service.

Why Did GetHuman Write "How Do I Get a Replacement Card from Discover?"?

After thousands of Discover customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Replacement Card from Discover? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Discover if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Discover Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Discover in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Replacement Card from Discover? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated a year ago
Viewed 58,151 times
Order a Discover replacement card
Order a new Discover card
How to replace Discover card

What customers are saying about this and similar problems

I need to update my email. I made an error when creating account
Questions regarding email and letter from diacover concering my savings account
I was updating my phone number for my debit account and somehow I have been locked out...
I was updating my phone number for my debit account and somehow I have been locked out...
I was updating my phone number for my debit account and somehow I have been locked out...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!