As a Discover cardmember, you may need to replace your lost or stolen credit card at some point. The first step is to alert Discover card services via phone or request a new card online. Once you've put in a replacement request, you should receive your new card in 3-7 business days. Discover cardmembers can request a card for any reason without paying additional fees.
If you need to order a replacement card, call Discover card services to start the process. If your card has been lost or stolen, be sure to let the customer service representative know. They may ask for identifying information before ordering your replacement card, including your social security number, driver's license number and your Discover credit card number. Additional information may be requested.
Discover cardmembers can also use the Discover mobile app to request a replacement card. The app is available for download in both the Google Play store and the Apple App Store. Once you have the app installed on your device, start your replacement request by following a few simple steps:
1. Log in to the Discover app using your four-digit code.
2. Choose the option to activate a new card or report a card lost, stolen or misplaced.
3. Follow the prompts on your screen to request a replacement card.
There is no fee to replace your card. Once you perform these steps, your replacement card will be issued in 3-7 business days. If you don't receive your new card within this time period, contact Discover customer service.
After thousands of Discover customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Replacement Card from Discover? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Discover if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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