Life sometimes throws you a curveball, and you find yourself facing financial difficulties. Making your monthly payments may be difficult, and you might not know where to turn. If you are a Discover credit card holder having difficulties making your monthly bill, what are your options? How do you request an extension on your Discover credit card bill? You can contact customer support here for details on bill extensions, and you can keep reading for more information.
Discover does offer financial hardship assistance to customers when they experience illness, injury or loss of work. Discover handles each request for hardship assistance individually. During the Covid-19 pandemic, if you have been negatively impacted by the virus, Discover will allow you to "skip a payment" with no negative impact on your credit score.
There are three ways to request an extension on your Discover credit card bill: online, via the mobile app, and by calling customer support.
When facing financial difficulties, you can log into your Discover account and request hardship assistance. Just follow these steps:
To request financial hardship assistance on your mobile app, complete the steps below:
You can also contact Discover customer support here to request an extension on your credit card bill. You will need to provide the following information:
Discover handles each extension request on a case-by-case basis. It is better to contact Discover early in the hardship to request assistance than after bills are piling up. Discover works with customers to provide assistance without impacting credit scores. For more assistance, contact Discover customer service here.
After thousands of Discover customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Request an Extension on My Discover Credit Card Bill? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Discover if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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