What Are Some Reviews for Discover Credit Card?

If you're considering getting a Discover card, you should probably check out the customer reviews to get an idea of what kind of experience you might have with the company. Reviews are overwhelmingly positive with both Consumer Affairs and WalletHub and very negative with the Better Business Bureau. However, there are far more positive reviews than negative ones overall.

If you're looking to get a new credit card, Discover may be one of the options you're considering. It's, after all, one of the largest and most well-known credit card companies out there. But before you make up your mind, you probably want to know what Discover card customers think about it. Read on to learn about Discover card reviews.

Discover Reviews With Consumer Affairs

Discover has a rating of 3.8 out of 5 stars with Consumer Affairs, with a total of 1,599 ratings. Many of the more positive reviews praised the company's customer service. Others spoke of the company's generous approval terms. Still others said that they liked the points and miles programs. The more negative reviews complained about the interest rates, surprise fees, and lack of support during investigations of disputed charges.

Discover Ratings With the Better Business Bureau

Discover has a rating of 1 out of 5 stars with the BBB, with a total of 4 ratings. All four reviewers complained about poor customer service and poor communication. In some cases, the reviewers said that these issues caused them serious problems.

Discover Ratings With WalletHub

Discover has a rating of 4 out of 5 stars on WalletHub, with a total of 13,057 ratings. Some of the more positive reviews praised the company for being easy to deal with. Others were impressed with the rewards. Some commented on how useful the app is. Negative reviews complained of a lack of support, a lack of customer protection, and the sudden lowering of credit limits without explanation.

The Takeaway

The Discover card's positive reviews far outweigh the negative ones. Customers seem to mostly approve of the card's terms and of the company that issues the card. The negative reviews are infrequent enough that they likely represent more isolated incidents than overall trends.

Contacting Discover

You can reach one of Discover's customer representatives by phone, chat, or help forum.

Why Did GetHuman Write "What Are Some Reviews for Discover Credit Card?"?

After thousands of Discover customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Are Some Reviews for Discover Credit Card? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Discover if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Discover Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Discover in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Are Some Reviews for Discover Credit Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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