Disney Cruise Line Customer Service

Contact Disney Cruise Line & solve common issues

Use Disney Cruise Line's Phone Number

Disney Cruise Line's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Disney Cruise Line. Below you will also find the phone and non-phone-based contact information we've gathered.

Disney Cruise Line: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Disney Cruise Line.
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Click below to show 4 more questions, answers, and complete guides to common Disney Cruise Line customer support problems.

Contacting Disney Cruise Line customer support

Below you can compare and contrast the 2 ways to contact Disney Cruise Line by looking at which ones are the fastest and which ones other customers recommend the most for solving Disney Cruise Line customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Disney Cruise Line across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-951-3532
Customer Service
3 mins32
Online Help at disneycruise.disney.go.com
Customer Service
< 2 hrs41

Recent reasons customers contacted Disney Cruise Line:

We need to modify an existing reservation
Cancel cruise booking Reference ********.
I would like to book flights for a Disney cruise
I want to cancel my disney cruise and see what the refund policy is
** adults and ** grandchildren (* under* YO)Was wondering about the cost? Grandparents...
I just completed a cruise on the Disney Magic under reservation * ******** - room...

Help me with my issue

Does GetHuman work with Disney Cruise Line?

GetHuman does not work with Disney Cruise Line's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Disney Cruise Line at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Disney Cruise Line's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Disney Cruise Line at a Glance

Disney Cruise Line has no chat option
Disney Cruise Line has no customer email
Disney Cruise Line has 1 help forum
Disney Cruise Line has no twitter handle
Disney Cruise Line has no facebook page
Contact information overview

Answered on this page:

What activities are available for children onboard the Disney Cruise?
Can I bring my own stroller or car seat onboard the Disney Cruise ship?
Can I book spa treatments and other adult-exclusive experiences?
Solutions to common issues

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