How Do I Check the Status of My Dollar General Refund?

If there is an error after you place an order from Dollar General, you are eligible for a refund. That applies to the physical and online stores. You should initiate a return for a refund once you understand the company's refund and return policy. To track the status of your refund, contact customer support.

How Do I Check the Status of My Dollar General Refund?

Dollar General is an American variety store chain. They have over 16,000 stores across the United States.

Considering how many people shop at the stores and online from Dollar General, mistakes are bound to happen occasionally. When you receive the wrong item or a damaged item from Dollar General, you should feel free to return it and get a deserved refund.

However, before you do so you should diligently read Dollar General's refund and return policy.

Dollar General Return and Refund Policy

You can return any item you bought from the Dollar General website as long as you do it within 30 days of the item's delivery. It is important to note that it is not the purchase date.

If you return the item within the stipulated period, you are eligible to receive a refund of the item's full price. However, they will deduct shipping fees as well as handling charges among other fees.

If you want to receive a refund for returning an item, it has to be in excellent condition. You should return it in the original boxes, with the original paperwork and accessories to receive the full refund.

You cannot return an item you purchased at Dollar General's online store to a physical store. Vice versa also holds true.

As far as items that cannot be returned for a refund, only gift cards from Dollar General fit into this category.

Your refund will be made to the same method of payment you used to pay for the order. If the return is due to a manufacturing defect or shipping mistake, then the shipping fee will also be refunded.

Dollar General Return and Refund Process

Once you understand Dollar General's return policy, you can initiate the return process so that you can receive your duly deserved return.

There are two ways through which you can return a Dollar General item. You can either return in to a brick and mortar store if you bought it at a physical store or mail it of you bought if from the online store.

The process of returning a Dollar General order via mail is as follows:

  1. Ensure that the item is in pristine condition.
  2. Print the shipping label and make a copy for you to keep. You will have to pay for the shipping label in advance for you to print it.
  3. If you have the item's original packaging, you should use it. If not, choose a strong cardboard box and place the item inside. Seal the box with tape and remove any other shipping labels on the box.
  4. Attach your billing name, order number, and address to the package. Attach the shipping label from Dollar General to a side of the package. Ensure that you make no changes whatsoever to the shipping label.
  5. Drop off your package at the closest UPS location.

There is a tracking number on the shipping label that you can use to track the package until it reaches Dollar General.

If you return the package to a physical store, then all you have to do is drop off the package at the customer support desk. You will be refunded to the original form of payment within 30 days of returning the package. You will also receive any deducted sales tax plus the full amount of the item.

Tracking Your Refund

Once the returned package reaches Dollar General, you can start tracking your refund. Unfortunately, Dollar General does not have a tool through which you can track your refund.

You will have to constantly check your payment accounts for the refund. The best way to track your refund is to contact Dollar General customer support.

Why Did GetHuman Write "How Do I Check the Status of My Dollar General Refund?"?

After thousands of Dollar General customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check the Status of My Dollar General Refund? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dollar General if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Dollar General Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Dollar General in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Status of My Dollar General Refund? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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How Do I Check That Status of My Dollar General Refund
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