Does Dollar Tree pay for shipping on returns or exchanges?
Dollar Tree is a chain of Dollar stores that offer good quality products for just one dollar each. The company also allows you to order online and your items will be delivered for free to your local Dollar Tree store for collection. There is no charge for ordering bulk items and smaller items can be delivered to a store near you for free.
If you buy a product online only to find that you're not happy with it, you may like to return the product to Dollar Tree. You can do this either by post or in person at any Dollar Tree store. Dollar Tree doesn't offer any refunds, but do allow customers to exchange items. You'll see that this is written on the receipt.
If you've ordered online and want to return a product, it may be better to visit your local store and ask for an exchange. You can post your items back to Dollar Tree but will have to pay the shipping costs yourself. When returning an item to Dollar Tree, ensure that it's in its original packaging and that you have a receipt.
Contact Dollar Trees Customer Service Team
If you're planning to return a product to Dollar Tree, you may like to talk to a customer service representative, who will be happy to help. Dollar Tree can be contacted by phone 24/7, by email or via social media.
After thousands of Dollar Tree customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Does Dollar Tree Pay for Shipping on Returns or Exchanges? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dollar Tree if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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