How Do I Check My Application Status with Doordash?

DoorDash has a complex application process. If you've recently applied to DoorDash, follow these steps to check the status of your application and background check.

DoorDash is an on-demand food delivery service. The company was originally founded in 2013 by a group of Stanford students. Today, the company operates in 56 markets across 600 cities in North America. DoorDash hires drivers to deliver food to its customers. Many people choose to be a driver with DoorDash as a secondary form of employment. Drivers are not required to keep a specific schedule, so there is the flexibility to pick up work whenever desired.

If you have recently applied with DoorDash, there is often a delay before you get a response. The company policy is to perform a background check on all DoorDash drivers. Typically, this background check takes between 5-7 business days. DoorDash uses a third-party vendor, Chekr, for background checks.

Check Your DoorDash BackGround Check Status: US Drivers

  1. Go to https://candidate.checkr.com/

  2. Fill in your phone number, email address, social security number, and date of birth.

  3. Click 'Get Status.'

  4. There are only a select few categories for the status on a Checkr background check. They are:
    • Complete: The check is complete
    • Pending: Check is still in progress
    • Clear: A positive background check
    • Consider: There are some items that came up for the organization to review
    • Dispute: The candidate has disputed the report's accuracy, Chekr is reviewing
    • Suspended: The check couldn't be completed due to missing or invalid information
    • Invitation Sent: The link has been sent to the candidate to accept
    • Invitation Expired: The link was sent to the candidate but they did not accept within 7 days
  5. You will receive the details if your background check is still being processed or if it's been completed. If completed, you should receive a response from DoorDash soon about your application.

Check Your DoorDash BackGround Check Status: Canadian Drivers

For Canadian drivers, email canadasupport@checkr.com to request an update on your background check. If Chekr says your check has been completed, you should receive a response from DoorDash soon about your application.

Contact DoorDash Customer Support Via Email

Once your background check has a 'Complete' status, you should hear from DoorDash about the status of your application within a few business days. If a week has passed and you have not heard anything from DoorDash, reach out to the customer support team via email. Make sure to provide as much of your contact and application details as possible so that the customer service representative can get back to you quickly. It may take several business days to receive an email response from DoorDash.

How Do I Check My Application Status with Doordash?

Why Did GetHuman Write "How Do I Check My Application Status with Doordash?"?

After thousands of DoorDash customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check My Application Status with Doordash? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting DoorDash if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for DoorDash Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like DoorDash in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check My Application Status with Doordash? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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