Step By Step Guides for Solving Dropbox Issues

Instructions to help with popular customer service issues

Popular Dropbox How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Dropbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Dropbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Dropbox customers

tried to sign-in with email address and correct password but got error *** notice. I ha...
tried to login but got error *** notice
I have a dropbox free account and tried to login with email*and correct password but go...
I am still getting charged for account I no longer have. I would like the charges refunded.
i have been getting charged for dropbox on my visa but i no longer have an account with...
Why am I billed for $*** last month on my mastercard?
It says a file was deleted but I cannot find the file in the "Deleted files" folder
Will not sync with iPad or iPhones
Will not sync to other devices
I have a charge of £**.** on my credit card bill from dropbox. I did not request to jo...
I just updated from Windows * to Windows ** on my desktop. I have two drives: The SSD...
Sir Mera e-mail address se contact nhi ho rha h...please help me...or password bhi bul gye h
all my photos (****s) are duplicated. How do I eliminate the duplicates. It would tak...
I was charged *** dollars from Dropbox. I don't know why.
I tried to add my other email as a secondary email. It says that email is already taken...
I am a new customer and I have a vedio of my grandson making a three point basketball s...
Permission error. I tried what was recommended to fix this https:**help.dropbox.com*ins...
Somehow I got two accounts. I have paid for one and the other one keeps asking me to up...
See more issues reported by Dropbox customers

Does GetHuman write how-to guides because they are a partner of Dropbox?

GetHuman has no affiliation whatsoever with Dropbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Dropbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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