How Do I Disconnect My Personal Account from My Business Account on Dropbox?

Dropbox is among the leading-edge cloud storage service providers and strives to provide quality free storage plans along with paid subscription mass storage options. It was created to ensure efficiency in business and has therefore developed this guide to assist users who may be having trouble disconnecting their accounts from the business ones. The guide also contains information on how to view and unlink devices from Dropbox accounts.

Over the years, technological advancements, especially in the economic sector, have increased the need for individuals and businesses to set up data backup plans. Dropbox is among the oldest and most notably popular cloud hosting service providers offering cloud data storage solutions for personal and commercial use.

So, what do you get with Dropbox? Firstly, the platform is easily accessible on any of the mainstream media devices, including computers and laptops as well as tablets and smartphones. Moreover, Dropbox uses simple software to enable file upload and sharing. With this platform, you can also store and share a wide array of file types and even host group projects and team collaborations.

However, to benefit from Dropbox's data backup services, you must set up a personal or business account according to your data storage needs. The two accounts can be linked together for efficient navigation and access to your data. Below is a guideline to help with the connection and disconnection of personal and business Dropbox accounts.

How do I disconnect my account from my business account on Dropbox?

  • Using your preferred internet browser, go to

  • At the top right corner of the homepage, select the link that reads "Sign In."

  • Provide the email used in your Dropbox Business Account credentials.

  • Enter your password, and you may click on the checkbox labeled "Remember Me" for an easier and much quicker log in the next time around.

  • Click on "Sign in."

  • On the page you will be directed to, at the top right corner, click on your profile picture or the grey circle.

  • Select "Settings."

  • You will spot a dialog box reading, "Connect your personal Dropbox." If you don't see this option, you're not logged into your business account.

  • To disconnect these two accounts, click on "Disconnect."

You can then press "Sign in" to connect to an existing account or enter your email and develop a password to create a new Dropbox personal account.

When you download the Dropbox desktop or mobile application, the device is linked to your account once you're logged in. This linkage does not happen if you log in through the website. If you want to see a list of the linked devices, here's how to go about it.

  • Go to

  • Sign in to your Dropbox account.

  • Select your profile picture or the grey circle at the upper right corner of the page.

  • Click "Settings."

  • Select the "Security tab" link.

  • Go to "Devices" to view a full list of all linked devices.

If you want to unlink a particular device for one reason or another, below are a few guidelines to help you along the way.

  • Firstly, sign in to your Dropbox.

  • Again, at the top right corner of the page, select your profile picture or the grey circle.

  • Select the "Setting" icon.

  • Click on the "Security" tab.

  • On the option that reads "Devices," you will see a list of linked devices.

  • Click on the "X" that is next to the name of the device you want to disconnect.

Once you've unlinked a device from your account;

  • You will be signed out of the application on that device.

  • Changes made from your account to files and folders synched locally on the device will no longer update.

  • Data that have been set as "online-only" using the Smart Sync feature won't open on the unlinked device.


If you're having trouble disconnecting your account from your Dropbox Business account, you may contact the customer support personnel or the online help center, which contains articles and helpful pointers on how to use Dropbox.

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Why Did GetHuman Write "How Do I Disconnect My Personal Account from My Business Account on Dropbox?"?

After thousands of Dropbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Disconnect My Personal Account from My Business Account on Dropbox? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dropbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Dropbox Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Dropbox in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Disconnect My Personal Account from My Business Account on Dropbox? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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