How Do I Renew My Dropbox Account?

Renewing your Dropbox account subscription is a process that's fairly simple to complete. In this article, we've walked you through the steps necessary to renew your account using the Dropbox website. You can also renew your account using the Dropbox app or emailing Dropbox customer service. If you have any other questions or issues concerning your account, you can call customer service, and they will help you resolve them.

Dropbox is one of the most popular cloud storage providers, and it offers a variety of features to its users. The software allows you to access your files anywhere, share them with others and even collaborate on projects. If you're a Dropbox user and your subscription is about to expire, you may be wondering how to renew your account. Here are the steps to renew your Dropbox account.

Use the Dropbox Website

The first step in renewing your Dropbox account is to visit the Dropbox website. Once you're there:

  1. Click on the "Sign In" button in the top-right corner of the page.

  2. Next, enter your email address and password into the appropriate fields and click on the "Sign In " button.

  3. Once you're logged in, click on the "Account" link in the top-right corner of the page.

  4. Renewing Your Account

  5. Now that you're on the Account page scroll down to the "Subscription" section and click on the "Renew now" link.

  6. Next, enter your payment information into the appropriate fields and click on the "Renew" button.

Use the App

If you'd like to renew your Dropbox account using the Dropbox app, here are the steps you need to follow:

  1. Launch the Dropbox app and sign in using your email address and password.

  2. Once you're logged in, click on the "Account" tab at the bottom.

  3. Next, scroll down to the "Subscription " section and click on the "Renew now" link.

  4. When the new page comes up, enter your payment information into the appropriate fields and click on the "Renew" button.

Call Dropbox Customer Service

If you'd like to renew your account over the phone, call Dropbox customer service and speak with a representative. Here are the steps you need to follow:

  1. Launch a web browser and go to the Dropbox website.

  2. Click on the "Contact Us" link in the top-right corner of the page.

  3. Next, enter your name, email address and phone number into the appropriate fields and click on the "Submit" button.

  4. You'll then be asked to choose a topic for your inquiry. Select "Subscription & Billing" and click on the "Next" button.

  5. On the following page, you'll see a list of options. Click on the "Renew my account" choice and click on the "Next" button.

  6. You'll then be asked to provide some additional information about your inquiry. Enter your name, email address and phone number into the appropriate fields and click on the "Submit" button.

  7. You'll then be contacted by a Dropbox representative who will help you renew your account.

Renewing your account is a process that's relatively simple to complete. We've walked you through the steps necessary to renew your Dropbox account in this article.

If you have any other issues concerning your Dropbox account, you can call customer service, and they will help.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Why Did GetHuman Write "How Do I Renew My Dropbox Account?"?

After thousands of Dropbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Renew My Dropbox Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dropbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Dropbox Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Dropbox in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Renew My Dropbox Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Dropbox

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Asked 3 months ago
Updated 3 months ago
Viewed 155,011 times
Dropbox
How to renew your Dropbox account subscription
Tips for renewing your Dropbox account

What customers are saying about this and similar problems

I NEED TO SPEAK A HUMAN URGENTLY
What is status of my dropbox account? Thanks.
I got an added charge from Dropbox and I'm not sure what I'm paying for or if I needed...
I am trying to use your password feature but it is unclear how it works. I have an app...
Good morning, my name is Gerald Luis Melato sosa, born in Santo Domingo ********** and...

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!