Dropbox is one of the most popular cloud storage providers, and it offers a variety of features to its users. The software allows you to access your files anywhere, share them with others and even collaborate on projects. If you're a Dropbox user and your subscription is about to expire, you may be wondering how to renew your account. Here are the steps to renew your Dropbox account.
The first step in renewing your Dropbox account is to visit the Dropbox website. Once you're there:
Click on the "Sign In" button in the top-right corner of the page.
Next, enter your email address and password into the appropriate fields and click on the "Sign In " button.
Once you're logged in, click on the "Account" link in the top-right corner of the page.
Renewing Your Account
Now that you're on the Account page scroll down to the "Subscription" section and click on the "Renew now" link.
Next, enter your payment information into the appropriate fields and click on the "Renew" button.
If you'd like to renew your Dropbox account using the Dropbox app, here are the steps you need to follow:
Launch the Dropbox app and sign in using your email address and password.
Once you're logged in, click on the "Account" tab at the bottom.
Next, scroll down to the "Subscription " section and click on the "Renew now" link.
When the new page comes up, enter your payment information into the appropriate fields and click on the "Renew" button.
If you'd like to renew your account over the phone, call Dropbox customer service and speak with a representative. Here are the steps you need to follow:
Launch a web browser and go to the Dropbox website.
Click on the "Contact Us" link in the top-right corner of the page.
Next, enter your name, email address and phone number into the appropriate fields and click on the "Submit" button.
You'll then be asked to choose a topic for your inquiry. Select "Subscription & Billing" and click on the "Next" button.
On the following page, you'll see a list of options. Click on the "Renew my account" choice and click on the "Next" button.
You'll then be asked to provide some additional information about your inquiry. Enter your name, email address and phone number into the appropriate fields and click on the "Submit" button.
You'll then be contacted by a Dropbox representative who will help you renew your account.
Renewing your account is a process that's relatively simple to complete. We've walked you through the steps necessary to renew your Dropbox account in this article.
If you have any other issues concerning your Dropbox account, you can call customer service, and they will help.
After thousands of Dropbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Renew My Dropbox Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dropbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Dropbox in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Renew My Dropbox Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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