How Do I Update My Account Information with Dropbox?

If you need to update important account information with Dropbox, follow these simple steps.

Dropbox is a file hosting service company that offers cloud storage, personal cloud service, client software, and file synchronization. The company was founded in 2008 and is now available in 17 languages. Customers can choose between different subscription services to get more storage space, more features, and more account users.

If you need to update your account information with Dropbox, it's quite simple to do so. Follow the steps outlined below:

Update Account Information Online

  1. Go to

  2. In the top right corner, click on 'Sign In.'

  3. Sign in to your account with your email address and password. Alternatively, you can sign in with your Google account.

  4. In the top right corner, select on your photo and click on 'Settings.'

  5. Navigate through this page to change any type of account settings. You will find your general information, your subscription model, your security preferences, notification preferences, and connected app information here.

  6. Depending on the change you make, you may receive a confirmation email with the new details. It's recommended to sign out and sign back into your account to verify that the new changes are reflected in your account.

Check the Dropbox Help Forum

If you're having difficulties making changes to your Dropbox account settings, it's a good idea to check out the Help Forum. Someone else may have experienced the same issues as you and have already found a solution. Search for a few keywords that sum up your problem and see if there are any relevant results.

Contact Dropbox Customer Support Via Twitter

The only way to directly interact with the Dropbox customer support team is through Twitter. Dropbox has a Twitter account dedicated to technical and customer support issues. Note that if you use this option, you should clearly decide if you want to tweet at them or send them a direct message. Note that tweeting is public so everyone on Twitter can see your message, while a direct message is private.

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How Do I Update My Account Information with Dropbox?

Why Did GetHuman Write "How Do I Update My Account Information with Dropbox?"?

After thousands of Dropbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Update My Account Information with Dropbox? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dropbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Dropbox Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Dropbox in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Update My Account Information with Dropbox? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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