How Do I Upgrade My Dropbox Account?

When you sign up for a Dropbox account, you'll get a free starter plan with basic features. If you want, you can upgrade to a different plan that has more features that are useful for you. You can choose from the available options for a personal plan or work plan that suits your needs. Follow these instructions to upgrade your plan.

Dropbox is a cloud storage service that can save and organize all of your files and sync them across your devices. You can access your files at any time, set up automatic sync with your computer, and share files securely.

Dropbox Account Features

When you sign up for Dropbox, you will get a Basic plan for individual use or for business. A Basic plan includes 2 GB of encrypted storage for one user across three devices. If you want to gain access to more features or share the account with others, you can upgrade your plan.

Dropbox Personal

A Dropbox Personal account allows users to store pictures, videos, and documents needed for individual use. These are the Personal plan upgrade options that Dropbox offers:

Dropbox Plus

Main features that come with a Plus plan:

  • One user
  • 2 TB of encrypted storage
  • Sync across unlimited devices
  • Dropbox Smart Sync
  • Dropbox Passwords

Dropbox Family

Main features that come with a Family plan:

  • Up to six users
  • Combined 2 TB of encrypted storage
  • Sync across unlimited devices
  • Dropbox Smart Sync
  • Dropbox Passwords
  • Individual Plus accounts for up to six family members
  • Family Room Folder for sharing files among users

Dropbox Business

A Dropbox Business account allows users to store and share files for work and makes collaborating with team members easy. These are the Business plan upgrade options that Dropbox offers:

Dropbox Professional

Main features that come with a Professional plan:

  • One user
  • 3 TB of encrypted storage
  • Sync across unlimited devices
  • Dropbox Transfer up to 100 GB
  • File Locking

Dropbox Standard:

Main features that come with a Standard plan:

  • Three+ users
  • 5 TB or encrypted storage
  • Sync across unlimited devices
  • Dropbox Transfer up to 2 GB
  • File Locking
  • Team monitoring
  • Granular sharing permissions

Dropbox Advanced

Main features that come with an Advanced plan:

  • Three+ users
  • Unlimited encrypted storage
  • Sync across unlimited devices
  • Dropbox Transfer up to 100 GB
  • File Locking
  • Team monitoring and audit log
  • Granular sharing permissions
  • Tiered roles

How To Upgrade Your Dropbox Account

If you need more features than the Basic plan provides, follow this step-by-step guide on how to upgrade your account:

Step one: Go to https://www.dropbox.com and sign in to your account.

Step two: Click Upgrade account at the top right corner of the screen.

Step three: Click the Personal tab for an individual plan or Work for a business plan.

Step four: Read through all the features associated with each plan to find out which one is right for you. When you have decided which plan you want, click Buy Now in the column of your chosen plan.

Step five: Decide if you want to be billed monthly or yearly and select that option. Fill out the form with your billing details. Read and agree to the Dropbox Terms and Automatic Renewal Terms. Click Purchase to submit.

You may be given the option to try out a different plan for 30 days before buying. If you choose this, you won't be billed until your trial ends unless you cancel during the trial period.

Contact Dropbox customer service if you have any questions.

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Why Did GetHuman Write "How Do I Upgrade My Dropbox Account?"?

After thousands of Dropbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Upgrade My Dropbox Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dropbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Dropbox Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Dropbox in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Upgrade My Dropbox Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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