Dropbox is a cloud storage service that can save and organize all of your files and sync them across your devices. You can access your files at any time, set up automatic sync with your computer, and share files securely.
When you sign up for Dropbox, you will get a Basic plan for individual use or for business. A Basic plan includes 2 GB of encrypted storage for one user across three devices. If you want to gain access to more features or share the account with others, you can upgrade your plan.
A Dropbox Personal account allows users to store pictures, videos, and documents needed for individual use. These are the Personal plan upgrade options that Dropbox offers:
Main features that come with a Plus plan:
Main features that come with a Family plan:
A Dropbox Business account allows users to store and share files for work and makes collaborating with team members easy. These are the Business plan upgrade options that Dropbox offers:
Main features that come with a Professional plan:
Main features that come with a Standard plan:
Main features that come with an Advanced plan:
If you need more features than the Basic plan provides, follow this step-by-step guide on how to upgrade your account:
Step one: Go to https://www.dropbox.com and sign in to your account.
Step two: Click Upgrade account at the top right corner of the screen.
Step three: Click the Personal tab for an individual plan or Work for a business plan.
Step four: Read through all the features associated with each plan to find out which one is right for you. When you have decided which plan you want, click Buy Now in the column of your chosen plan.
Step five: Decide if you want to be billed monthly or yearly and select that option. Fill out the form with your billing details. Read and agree to the Dropbox Terms and Automatic Renewal Terms. Click Purchase to submit.
You may be given the option to try out a different plan for 30 days before buying. If you choose this, you won't be billed until your trial ends unless you cancel during the trial period.
Contact Dropbox customer service if you have any questions.
After thousands of Dropbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Upgrade My Dropbox Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dropbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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