How Many Dropbox Licenses and Subscriptions Do We Have on Our Account?

In summary, if your team needs more licenses or storage space, consider upgrading to one of Dropbox's other plans. If you need additional users added and can't do it because of a licensing limit, consider upgrading the plan.

A limit of personal use is applied to Dropbox accounts. For example, if you have a license for yourself and your spouse, those licenses cannot be used on additional computers. This limit is applied to Dropbox accounts instead of individual users because the company wants all family members (or other groups) to share files and not worry about how many devices can access their accounts at once.

Even with this license limit, additional users can still use the Dropbox account. Each user will have their folder on each device they sign into.

This limit of personal use allows you to manage all your team files and folders in one place without worrying about how many devices have access to your account at once. You also don't need to share passwords or storage space, making it easy for teams to work together while still having their own accounts.

What If I Want to Add More People?

If you want to add more people, consider sharing an account with another person.

For example, if your team consists of yourself and four other people, then the five licenses with Dropbox Basic are perfect for this size group. You can have each member manage their folder on any device they sign into while still sharing files with your team.

If you feel like five licenses are still not enough, then consider upgrading to Dropbox Plus, which comes with 100GB of storage space per user and allows an unlimited number of devices that users can sign into at the same time. If you still can't add more people, then contact customer support.

What If I Want More Storage?

Even though Basic accounts start with only 16GB of storage space, you can upgrade to Dropbox Plus if your team needs more.

Dropbox Plus users get 100GB of additional storage per user and can use the account on an unlimited number of devices at once without having any license limits. This is ideal for teams that need more storage or plan to share files between multiple people.

What if I Have an Enterprise Account and Need More Storage?

If you have a business license, Dropbox Business is perfect for any team size and can give your company up to 18TB of storage space per user with the ability to sign into as many devices at once as needed without licensing limits.

The best part about Dropbox Business is that you still get access to all the great features of Dropbox for teams, but there are also additional security and administrative tools available to help make your account more secure.

What If I Can't Add A New Member?

If you are ready to upgrade your account, but can't add a new member for some reason, consider upgrading the plan instead.

For example, if your business license is currently set up on five licenses and you need an additional user added to it, then upgrading from Dropbox Basic to Dropbox Business would be best since you get more storage space in Dropbox Business than you would if you upgraded to Dropbox Pro.

If your business license only has one or two licenses left, consider upgrading to Dropbox Enterprise. It gives more storage space per user and allows for unlimited devices that users can sign into at once without worrying about licensing limits. This is ideal for companies with teams that need more storage or plan to share files between their team members. If it is still impossible to add more, contact Dropbox customer support, they will help.

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After thousands of Dropbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Many Dropbox Licenses and Subscriptions Do We Have on Our Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Dropbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

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how many Dropbox licenses and subscriptions do we have on our account
Dropbox licenses per account

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