How Do I Get a Refund from Dun & Bradstreet?

If your account has been closed for any reason, you should ask them why it was terminated and if there is a way to re-open it. If you have been denied access, then contact them with your case and try your best to convince them that you should be given access so that they will refund the money back to their accounts instead of yours.

Dun & Bradstreet is the world's leading provider of business information. They offer a variety of products and services to help businesses around the world grow. This blog post will discuss how you can get a refund from Dun & Bradstreet when your application for service is denied or if your account has been closed for any reason.

What Do I Need to Submit an Appeal Request Form?

There are two ways that you can get a refund from Dun & Bradstreet. The first option is if your account has been closed for any reason. If this happens, contact their customer service department within 30 days of the closure and explain why they should re-open it. You should also include any relevant information that supports your case. If this doesn't work, you can submit a refund request form.

The second option is if you have been denied access to the Dun & Bradstreet database for any reason. To get a refund in this situation, contact their customer service department within 30 days of the denial and explain why you should be given access. You can also submit a refund request form and provide more details on your case.

What Happens After I Submit an Appeal Request Form?

After you have submitted an appeal request form to Dun & Bradstreet's customer service team, they will respond within 30 days. If you have been denied access to the Dun & Bradstreet database, they will either allow or deny your request for a refund, depending on their final decision. If it is an approval, then this means that you'll get a full refund of whatever you paid when signing up in addition to any other fees and interest charges that you may have incurred. If it is a denial, you will not receive anything, and your money will be refunded to Dun & Bradstreet instead of the consumer.

When Will I Get My Refund?

The final decision on whether or not you get approved for access to their database should come within 30 days of submitting an appeal request form. If you have been denied access, then the refund should arrive within 30 days as well. However, if they initially approve your request for a refund after rejecting it, this may take up to 45 days.

Scenarios Where You May Be Denied a Refund

There are a few scenarios where you will be denied access to Dun & Bradstreet's database and, therefore, not eligible for a refund. This includes if:

  • You have been found guilty of any crimes that violate the Fair Credit Reporting Act or other applicable laws
  • You've committed fraud against Dun & Bradstreet in some way
  • You're a minor as Dun & Bradstreet only makes their services available to those who are 18 years of age or older

Can I Appeal the Denial of My Refund Request?

Yes, if Dun & Bradstreet denies your request for a refund because you do not meet their eligibility criteria, then there is still hope! Since this decision can be appealed, you can fight for your rights and take action to get the refund that you deserve. Contact their customer service department within 30 days of receiving a denial notice and explain why they should reconsider their decision.

How Can I Get More Information?

If you have any other questions about how to get a refund from Dun & Bradstreet, you can contact their customer service team by phone or email. You can also fill out the online form on this page, and someone will respond as soon as possible.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Get a Refund from Dun & Bradstreet?

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