Step By Step Guides for Solving Duolingo Issues

Instructions to help with popular customer service issues

Popular Duolingo How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Duolingo customer care issues, it is something that we often do for larger companies. A larger company example would be our WalMart how to guides page. And also our Hulu guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Duolingo problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Duolingo customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Duolingo customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Duolingo customers

Hi - I received a text saying I’d won the Diamond League I was in last week but I do no...
Please help me cancel my subscription. I keep getting charged $** every month!!!!!
I have been wanting to cancel my subscription for months. Every time I go into my play...
I stopped Duolingo for a while and went to babble. I forgot so much of what I learned o...
Lost my steak after paying for premium should have corrected it but did not. I would l...
I have two accounts GeorgeSaul and GeorgSaul*. I want to keep GeorgeSaul because I've u...
I don't want to report this in the public forums, because I don't want to get hassled a...
There's an issue with a freeze that should not have happened.
Need to contact a customer rep for duolingo
I would like to pay for a Duolingo English test, but I have neither credit card nor Pay...
I want Duolingo to issue me a refund for a yearly subscription. I did not authorize th...
I need tips and slow repeats in Hebrew and German lessons
I want to talk to a person(aka human being)before I send you $**.** for your services...
I took the duolingo test on **th of Feb i have got the feedback that My test isn’t cert...
I need a refund. I do not wish to continue with DuoLingo
This is less of a technical issue, and more just an app review issue I guess. The conce...
I have paid an annual fee for Duolingo - but it has closed down and I cannot get back i...
I have used Duoling Free for a while. Suddenly I received an incorrect invoice for Duol...
See more issues reported by Duolingo customers

Does GetHuman write how-to guides because they are a partner of Duolingo?

GetHuman has no affiliation whatsoever with Duolingo, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Duolingo have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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