Step By Step Guides for Solving Duolingo Issues

Instructions to help with popular customer service issues

Popular Duolingo How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Duolingo customer care issues, it is something that we often do for larger companies. A larger company example would be our SafeLink how to guides page. And also our Comcast guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Duolingo problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Duolingo customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Duolingo customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Duolingo customers

I cancelled my duolingo plus way before the subscription went through and I still got c...
At onetime I was on your basic package (whatever it is called). In the last few days I...
I am stuck on a question, and cant go past it. The problem is that the correct answer...
No tengo ninguna subscripc i*n con ustedes. Pero si me cobraron **.** ya tengo un caso...
Please cancel my subscription. I only wanted the **-day trial. Please email me a confir...
I am a teacher. I do not remember signing up for duolingo. I may have years ago. It wil...
The subscription for plus is not set up on my Apple ID but in my app it says it will ch...
Hi, I have loved your program for years now (and I tell as many people about it as I ca...
Hello,*I have an account at Duolingo. I have an app as well however I cannot get into t...
I think I might have signed up for a DUOLINGO Plus Free Trial by mistake. Please tell m...
My account stopped working for over a week now. I've filed a BugID: Reference number...
My duolingo english test was declined * times and the second time i got no email . I wa...
Your program is not giving me credit for completed lessons. I have to repeat the. IT ch...
We ordered products from an ad that appeared on the Duolingo Portuguese course. It was...
I took the Duolingo English test and no matter what I try they will not accept my Greek...
There is a glitch in the program. I have typed the correct answer ten* times. It states...
I just wanted to let Duolingo know that I spend (on average) ** minutes a day reviewing...
There would be a lot more people progressing in Japanese if there weren't these stumbli...
See more issues reported by Duolingo customers

Does GetHuman write how-to guides because they are a partner of Duolingo?

GetHuman has no affiliation whatsoever with Duolingo, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Duolingo have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Duolingo Reference

Guidance for Other Companies

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