Step By Step Guides for Solving Duolingo Issues

Instructions to help with popular customer service issues

Popular Duolingo How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Duolingo customer care issues, it is something that we often do for larger companies. A larger company example would be our Chase how to guides page. And also our Costco guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Duolingo problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Duolingo customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Duolingo customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Duolingo customers

Double or nothing will not open tried few times no success
I speak intermediate French and keep getting my start with the first course. How do I s...
There is a charge for $**.** on my credit card from Duolingo that I did not sign up for!
Duolingo not allowing “League” page - triple purple arrow timed experience on main iPad...
Is this duo lingo? If so do you have my account on file or have you lost it? Please ph...
How do I cancel my Duolingo Plus subscription? Please tell me how I can cancel my Duo...
I have been studying Spanish here for over *r* days and now , the stories have stopped...
Hello*my first test was not certified. The test area was not private! I was so angry be...
I have two iPads in the household are very slow to load the web page, and when it’s l...
I would love to work on listening and speaking skills separe from my Duolingo plus can...
My daughter has lost her streak and when I’ve tried to pay to repair it, it says “conta...
Hello. My streak was lost even though I have a paid Plus account and I applied streak f...
did not request auto reorder of services and was billed*have never recieved a conforma...
SALVE IO IERI HO ATTIVATO DUOLINGUO PLUS A PAGAMENTO VOGLIO DISDIRLO ELASCIARE DUOLINGO...
No recuerdo la contrase*a y voy a cambiar de tel*fono necesito recuperar mi contrase*a...
My students are logging in and creating a profile to practice a language of their choic...
I am going to register for my test, but in your test policy it is written that student...
Oct. **th you charged me almost ninety dollars! And I didn't sign up for duolingo plus...
See more issues reported by Duolingo customers

Does GetHuman write how-to guides because they are a partner of Duolingo?

GetHuman has no affiliation whatsoever with Duolingo, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Duolingo have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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