Step By Step Guides for Solving Duolingo Issues

Instructions to help with popular customer service issues

Popular Duolingo How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Duolingo customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Duolingo customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Duolingo customers

Je vais partir * l'*tranger (Bangladesh) pour * semaines et je d*sire suspendre mon abo...
Trying to cancel membership in Duolingo. I find using your website difficult. Why can't...
The past march *th I bought a Duolingo English test, but I didn't have a duolingo accou...
I want to keep my ** day streak but currently I don’t have enough diamonds to restore i...
I recently purchased the family plan to use with my family.**I added my wife.**But, thi...
My IPad Duolingo app is having a lot of trouble starting and it hasn’t updated the work...
Do you have a site to learn Russian phrases, simple?*How do I take a break from Spanish...
i gave a duolingo exam.in my phone it is showing that my result is on review.bt my pc s...
Two days ago I tried to log in in my i pad, but everytime i clicked on Duo, it was awhi...
Hey*I have given my english test *th times till date and from last * times I am receivi...
First*I am ** years old and retired living below the poverty level. I am sad that you...
I have introduced two people to duolingo and have not received two free weeks of Duolin...
I have introduced two people to duolingo recently and both have signed up, I have not r...
I have introduced two people who have enrolled but I have not received any free weeks o...
A couple days ago I got the five pack of timer boosts with my blue gems. I wanted to us...
I signed up for family plan because I thought my young children could have their own ap...
Hola! Quise usar *** puntos para obtener un paso para una corona y el sistema me gast...
I would like to pay for a family plan but it seems I am about to pay for it twice.*Can...
See more issues reported by Duolingo customers

Does GetHuman write how-to guides because they are a partner of Duolingo?

GetHuman has no affiliation whatsoever with Duolingo, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Duolingo have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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