How Do I Contact Duolingo Customer Support?

There are several ways to contact Duolingo customer support. The best way to contact customer support depends on the issue you are experiencing. If you need help immediately, give them a call. If you have a question that is not urgent, email them. If you need help with your account or a specific lesson, use live chat or submit a form. If you cannot find the answer to your question on the Duolingo website, visit the forums. And if you want to let customer support know about a problem you are having, send them a message on Facebook, Twitter, or Instagram.

Everybody enjoys learning a new language. With the widespread use of technology and the rise of services like Duolingo, learning a new language has never been easier. Duolingo is a free language-learning platform that has quickly become one of the most popular ways to learn a new language. The app offers lessons in over 30 languages and has been downloaded more than 150 million times. Duolingo does not make it easier to find customer support phone numbers or email addresses despite its popularity. However, there are several ways to contact Duolingo customer support.

Give them a Call

The first way to contact Duolingo customer support is to give them a call. This number is available from 9 am to 7 pm EST on weekdays. If you reach voicemail, leave a message, and someone will get back to you as soon as possible. If you have an issue that you urgently need help with, this may be the best way to go, as customer support will be able to help you right away. However, the number only works for people in the United States.

Email Them

The second way to contact Duolingo customer support is by email. This option is available 24/7 and is the best way to contact customer support if you are not in the United States. You can find the email address on the Contact Us page on Duolingo's website. When you email customer support, be sure to include as many details as possible about the issue you are experiencing. This will help customer support resolve your problem more quickly.

Live Chat

The third way to contact Duolingo customer support is by live chat. This option is available Monday through Friday from 9 am to 5 pm EST. To use this service, you first need to create a Duolingo account. Once you have created an account, you can access the live chat feature by clicking on the question mark icon in the top right corner of the website. When you use the live chat service, be sure to include as many details as possible about the issue you are experiencing. This will help customer support resolve your issue more quickly.

Submit a Form

Another way to contact Duolingo customer support is by submitting a form. This option is available Monday through Friday from 9 am to 5 pm EST. To use this service, you first need to create a Duolingo account. Once you have created an account, you can access the form by clicking on the question mark icon in the top right corner of the website. When you use the form, be sure to include as many details as possible about the issue you are experiencing. This will help customer support resolve your issue more quickly.

Visit the Duolingo Forums

If you cannot find the answer to your question on the Duolingo website, you can visit the Duolingo forums. The forums are a community of people learning and teaching languages with Duolingo. There are discussions about every topic imaginable, and you may be able to find the answer to your question by searching the forums.

Contact Duolingo via Social Media

Duolingo also has social media accounts on Facebook, Twitter, and Instagram. You can contact customer support by sending a message to any of these accounts. Be sure to include your name, email address, and the language you are learning in your message.

However, you need to make sure that you send your complaint to verified social media accounts. You can find them by searching Duolingo on Twitter and Instagram. You can also find them easily on the official Duolingo website.

How Do I Contact Duolingo Customer Support?

Why Did GetHuman Write "How Do I Contact Duolingo Customer Support?"?

After thousands of Duolingo customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Contact Duolingo Customer Support? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Duolingo if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Duolingo Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Duolingo in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Contact Duolingo Customer Support? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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