Duquesne Light Co: What do I do if I'm moving?

A simple 3 step guide for solving this common Duquesne Light Co problem quickly and effectively by GetHuman

Before you get started, be sure you have: Name on the account, Address, Email address on the account, Password
1
There are a couple of options for you to choose from. If you wish to transfer your service to your new address and you have an existing account, you can login here" https://www.duquesnelight.com/ssl/forOurCustomers/login.cfm and follow the steps to input your new address to transfer your service.
2
If you are looking to cancel your service because you are moving to an area which isn't covered by Duquesne, you can also do that online at the link about. It can take up to 3 days to process your request.
3
If you don't want to wait three days to process your request, you can call this number (call Duquesne Light Co here) and you can speak with someone who will transfer your account for you. Let me know if that helps!
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Author: Adam • April 19th, 2016

About this Step by Step Guide

After thousands of Duquesne Light Co customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Duquesne Light Co: What do I do if I'm moving?; direct payment account is changing and need to give you new account at PNC; P lease call **********. Harr Garrett. My service is still on. I moved * weeks ago.; Do you pick up large appliances that are still working when a customer buys new ones?; I want to start my account with them but there isn't a clear option on how to start in the automated menu.; what is the name of your new company and how can I access the web site...???... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 75 minutes to get through these steps according to other users, including time spent working through each step and contacting Duquesne Light Co. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Duquesne Light Co Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Duquesne Light Co that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our What do I do if I'm moving? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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