How Do I Change My Credit Card on My EZ-Pass New Jersey Account?
The EZ-pass is linked to your credit card or debit card. This is a small electronic device that enables you to pay for your toll booths without stopping as you drive. In New Jersey, toll booths support EZ-pass and enables motorists to drive through as the money is automatically deducted from their EZ-Pass credit card account.
As a user, you can change your credit card information on the EZ-Pass. Contact EZ-pass customer support line.
Can I Change My Credit Card on My Ez-Pass Online?
Yes. If you filed with New Jersey then you can follow the simple steps below to make the change. If you already have your EZ-Pass credit card follow these steps.
The change is affected immediately. You can now be charged in the next toll booths on your new credit card.
Why Must I Change My Credit Card on Ez-Pass?
There are various reasons for wanting to change your credit card. For instance, you have lost the credit card and are unable to use it and don't want someone using your money for their travels. First contact your credit company soonest to report the loss. Thereafter, contact EZ-Pass NJ customer support team and also report the loss.
If you are unable to report it on phone, you can visit the online customer support center. However, you must find another payment method for the toll booths. In some cases, people have registered more than one credit card on their EZ-Pass account which means they can make the second credit card their primary card. In these cases, all charges are deducted from the card.
Can I Change My EZ-Pass Payment Method?
Yes. As a user you can change your payment method anytime you want. To do this you must first log in to the EZ-Pass account and choose the Payment Method option to change from cash or check to credit card payments.
However, your account balance must be equal to or higher than the threshold amount. You can contact customer support for additional assistance. Never use your EZ-Pass when your balance is reading zero. Better wait until you add funds. If you are using a credit card, the EZ-Pass account is replenished the moment your balance reads 25% lower than you replenish amount. If you use the card without replenishing, the account can be revoked.
To change your credit card on EZ-Pass you must first log in to your account. Go to updated personal information then click on Add/update credit card option. Enter your new credit card information exactly as it appears on your card. Save the information afterwards then delete the old credit card by clicking on remove card option. Always ensure the credit card has enough money to enable toll booth payments without any problems or you risk the account being revoked. Contact EZ-Pass customer support for further clarifications or help.
After thousands of E-ZPass New Jersey customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Credit Card on My Ez-Pass New Jersey Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting E-ZPass New Jersey if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like E-ZPass New Jersey in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Credit Card on My Ez-Pass New Jersey Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.