Step By Step Guides for Solving EE Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for EE problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because EE does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a EE product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve EE customer care issues, it is something that we often do for larger companies. A larger company example would be our HMRC how to guides page. And also our CenturyLink guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your EE problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common EE customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing EE customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other EE customers

I have recieved a bill for £*** approx. After consulting with one of the EE representat...
I changed my iPhone earlier this year and purchased a new SIM card and there was a prob...
Hello, I am looking to purchase a cellular Apple Watch outright, and I have some questi...
Topped up my husband’s phone with £** on *th May which gave him a total of £**.** This...
Greetings,***So this story starts somewhere in the summer months of ****. At the time I...
I an stuck in Trinidad due to lockdown. Should be returning to UK end May but border cl...
Hi there,**My name is Gianfranco Pignatelli the account holder for the business account...
i cannot afford to pay my bill until ***** is this possible please to do a promise to pay
I have been charged £*.** for late payment even though i paid it but it was refunded bu...
just wanted to know how much it would be if I kept my old phone that I traded in as my...
Hi, I called up a few months ago to cancel my phone contract, whilst on the phone the m...
Iv lost my contact phone and want to use this pay as u go sim ending ***
I need a new contact number. I’m havi issues with certain people and If they withhold m...
I’ve changed my contract over to sim only but want to make sure I don’t get changed for...
I have received a letter about an unpaid bill but due to the issues going on at the mom...
Hi, for the past week I have been trying to unlock my device through the online form ho...
I tried to register to the nhs unlimited data but with the wrong email address and now...
You have charged me a double bill, paid my bill through the app on the *st of may *And...
See more issues reported by EE customers

Does GetHuman write how-to guides because they are a partner of EE?

GetHuman has no affiliation whatsoever with EE, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of EE have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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