Step By Step Guides for Solving EE Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for EE problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because EE does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a EE product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve EE customer care issues, it is something that we often do for larger companies. A larger company example would be our Sony how to guides page. And also our Western Union guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your EE problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common EE customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing EE customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other EE customers

I got a upgrade just over a month now and within days when I was FaceTiming with it it...
Hello, on **th November at *am I received a confirmation email to say that the Xbox Ser...
I have lost my old mobile with my old sim and old number, I need to get access to that number
When Is my phone getting delivered
Can I change my phone colour
I received an email from we saying my direct debit details are wrong,I haven't joined w...
Hey, I got an offer from Ee, ** pounds a month for two years, Contrack, and I haven't d...
I haven’t had service in * days
Hello Customer Service I want to change the name of the sim card account to a second na...
I ordered a sim plan pay monthly and it says * days for the card to come was wondering...
I was expecting delivery of an item today. It it has been returned to EE as it had an i...
I’m writing to ask how long it’ll take for my phone to be in replant and when it’ll get...
Had to return an a phone and want to start contract phone pay monthly.
looking to pay for internet but cant get into pay for it
I have been charged too much money, my bill is £** and I got charged £**
I’ve now reported a few times issues with my iPhone SE not connecting to internet when...
I have been paying my ex partner for my phone and now he has black listed my phone plea...
Ordered the wrong Apple Pencil. Ordered gen * instead of * and need to change my order
See more issues reported by EE customers

Does GetHuman write how-to guides because they are a partner of EE?

GetHuman has no affiliation whatsoever with EE, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of EE have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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